$6,375
Marlborough Hills Healthcare Center
121 Northboro Road , Marlborough, MA 01752
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Reviews of Marlborough Hills Healthcare Center in Marlborough, Massachusetts
2
(11 reviews)
Facility
2.0
Staff
3.0
Food
2.0
Activities
3.5
Value
2.0
Absolutely disgusted with this facility
1
|
December 13, 2018
I would NEVER recommend this nursing home. My relative was at this facility and after his passing his wallet, checkbook and keys suddenly disappeared!! We have placed several calls to the nursing home and were promised a call back from the administrator. This is day 3 and still no calls. We went to speak with them in person and were told 3 different stories. The feeling that we we got when we were there is that they could care less. This is unacceptable and these are the people that are supposed to be caring for our loved ones. They cant even take a minute to call back after repeated calls What is worse is the way we were treated by the staff. Can you imagine what our loved ones are treated like. I will take this as far as I have to so that this does not happen to anyone else who has loved ones there.
dranscompany861
2
|
June 30, 2018
they don't know how to clean. I had a roommate that died. When the cleaning staff came in. All they did was wipe down the mattress. The correct way to clean after someone dies in a bed. Not only do you wipe the mattress. You have to wipe down the entire bed. I know, I use to work at the VA Hospital in Northampton. That's how we had to do it' Not doing this is how diseases go wild in a nursing home.
dmag515012
1
|
September 15, 2017
What a joke !!!! The food is disgusting the staff are very unprofessional my blood sugar tonight was 358 I'm diebetic I was told that it's not high enough for insulin this place is very poorly run
haterehab17
1
|
May 22, 2017
I dont like this place at all staff is rude and to busy to care about there patients i have a friend who is currently in Marlboro hills but has been moved to a different undisclosed location in the facility and she is being held against her will because my friends daughter is proxy over her and she only had a couple of strokes i visited her from time to time and she looked great but when i came back for another visit i was welcomed the daughter had banned family and friends of seeing my friend so if anyone is thinking of putting a love one in there think twice about doing it
francist
1
|
June 3, 2015
to be honest I would not put a dog in Marlboro hills ,my mother was there and the rehab is wonderful but once they are transferred to another floor they are over medicated treated poorly and the staff barely speaks to you when you arrive. I took her out and put her somewhere else and she gained 5 pounds and did wonderful. sad but true
Mommytina42
4
|
October 12, 2014
My grandmother has been a resident at Marlborough Hills since 9/12/14, we had her transferred from a Kindred facility in Newburyport. I am absolutely thrilled with the care she is receiving. All of the staff on the 2nd floor are absolutely wonderful. Unfortunately my gram was put on hospice last week and I am amazed at how caring and attentive the staff is towards my grandmother and our family. I will DEFINATELY recommend Marlborough Hills to anyone who may need them.
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Services and Amenities of Marlborough Hills Healthcare Center in Marlborough, Massachusetts
General
- Resident Capacity: 196
Medicare
Health
2.0
Overall
1.0
Quality
1.0
Staff
3.0
About Marlborough Hills Healthcare Center in Marlborough, Massachusetts
Marlborough Hills Healthcare Center is located in a quaint neighborhood on the west side of Marlborough, Massachusetts. Residents speak highly of the holiday dinners and festivities held throughout the year. Marlborough Hills Healthcare Center has been praised for its transportation options that allow guests to explore nearby shopping malls, restaurants and marketplaces. Visitors also acclaim the facility's physical therapy care, noting that it is one of the most comprehensive and effective they have seen. Residents add that the physical therapy machinery is delightful to use, and the program makes a huge difference over just a few weeks.
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