Patuxent River Health and Rehabilitation Center
14200 Laurel Park Drive , Laurel, MD 20707
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$6,754
Reviews of Patuxent River Health and Rehabilitation Center in Laurel, Maryland
2.52
(19 reviews)
Facility
3.1
Staff
2.9
Food
2.8
Activities
2.0
Value
2.5
REPORTED TO STATE
1
|
September 29, 2022
I was here for rehab for a hip problem, and only lasted 9 days. They short changed me with diabetes and cardiac medications and I had to call my own doctor to raise hell. I was only allowed to use a shower twice in 9 days and the women's showers didn't work and I had to use the men's side. The food was terrible and 90% of the time I ordered food delivery. I was left for 9 hours with zero pain control and the call light was always ignored. I finally called a cab, hobbled out to the front door, left and was taken up to Howard County General Hospital ER and treated properly so I could go home. I reported this facility to the Maryland Office for Care and Compliance of such places, and the report I just received was pages and pages long about all of the violations the inspectors found. I wouldn't send an animal here! One night, I had to use a wheelchair and take myself out to the nurses station and found a nurse sound asleep on one of the couches in the day room. No wonder they weren't answering the call light ! This place needs to be closed down IMMEDIATELY !!!
Kiosha Winbus
1
|
September 5, 2022
Run, do not bring your love ones here! There is no way your family member will be tended to! On many occasions the staff will not even respond to on call lights or even attend to residents in need. They do not do any personal care, oral, showers, or grooming. On several occasions we found our family in wet, soiled diapers and no one to assist with changing or cleaning him up. They do not keep clean rooms. The facility is kept under staffed and patience are the result of neglect and negligence behavior.
Hollywood 60
2
|
August 16, 2022
My mom stayed there a month. Some of the nurses were mean and had nasty attitudes. My mom said a female nurse didn't want to change her, because she had an accident. So a male nurse came and washed and changed her. My family made sure we came to visit everyday,then they were nicer to her. She did have a very good physical therapist.
olfus
3
|
June 29, 2022
The care for our Love ones is not a high priority in today's society. This is not the fault of some staff members who do their best. I'm currently experiencing similar substandard practices regarding the care of my Mother as I did 16 years ago when my Father was in a similarl facility in Prince George's county. We all deserve better
Terry
1
|
October 20, 2021
My husband was at Patuxent River Health and Rehabilitation for 12 days, and I took him out against medical advice. He was in the hospital up until September the 1st. On September 1st, he went into Patuxent. He was in Patuxent from September 1st to September 13th, when I took him out against medical advice. That night, he wound up going to hospital. When I took him out, I knew he was in bad shape. I knew that Patuxent was killing him. When I took him out, he had a fever. He had a urinary tract infection and was incoherent; they didn't know it. They knew nothing about that because their staff wasn't paying any attention to him. Directly from Patuxent, we went into another hospital. He was in the hospital for four days, and I got him released out of there into another facility. Patuxent were absolutely ignoring him. He was very sick, and they were not paying any attention to him. The staff were rude and inattentive. They were actually hostile. I think he thought the food was OK. The facilities looked dirty. I wasn't paying for it because it was all covered by Medicare and insurance, so I don't know what they were charging. They did not have a gym, and they didn't have a salon. They did have a courtyard. The courtyard was dirty. The furniture out there was broken and rusty. I got to see him in the courtyard because they wouldn't let me in the building because of COVID. The only place we were allowed to meet was out in this courtyard, and the furniture was just kind of piled up in piles. It was dirty and rusty. It was very unpleasant.
Provider Response
Richard Hawkins
5
|
April 5, 2021
My mother was admitted to Patuxent following a brief stay in the hospital. She was admitted for wound care because the facility where she has resided for the previous three years, was unable to provide the required care. When we visited Patuxent to see mother, we were overjoyed with the attention and care she had been given. The staff at Patuxent were friendly, caring, and best of all, responsive to our requests for information. My mother showed improvement in her condition. She was clean, groomed, and well cared for. I highly recommend Patuxent.
Provider Response
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Medicare
Health
2.0
Overall
2.0
Quality
2.0
Staff
3.0
About Patuxent River Health and Rehabilitation Center in Laurel, Maryland
Patuxent River Health and Rehabilitation Center is a Senior Living provider in Laurel, Maryland that offers residents Nursing Homes services. Contact Patuxent River Health and Rehabilitation Center for more details on services and rates.
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