Mirada Hills Rehab and Conv

My father suffered a mild stroke/fall in September, I thank God it was nothing major in terms of his mobility and speech, but after a week long stay at the hospital we were sent to pick a rehabilitation place for him. On the list of facilities accepting his insurance was Mirada Hills. Upon initial entrance the place felt nice and clean. When I asked about a tour, they asked me to fill out an information card and within a minute I was happily greeted with their admissions guy. He was very attentive and informative (cute too, reminded me of Eric Bana :)). He gave us a very detailed tour of the facility, highlighting the short-term area where my father would have his room to the therapy gym and a studio apartment type room for therapy also. Both my sister and I were very impressed by the facility and ended up choosing it for my father. For the next 20 or so days my father received exceptional care from the nurses and staff. He loved the therapy girls and for most days the food. The room was always kept nice and clean, staff were very attentive to his needs, only complaint would possibly be noise level (he was quite close to a nurses station) and his light sometimes taking a few minutes to get answered. These were the only negatives I could think of and is why I deducted a star to their rating. Overall our stay at Mirada Hills went as smoothly as a stay at a nursing home could go and we are very thankful to everyone there. Would definitely recommend to anyone.

Mirada Hills was one of the better nursing homes that my family had visited when we were choosing one for my mom to move to after a lengthy hospital stay. After a disastrous stay at a nearby Whittier nursing home (lasting only several hours), this place was a pleasure. There are a few relatively good charge nurses and assistants, but some are indifferent. The doctors were very hard to get in touch with when immediate problems, like medication changes came up.Also, there seemed to be several layers of bureaucracy to get through to have them make requests to our personal doctor. One of the best aspects of the home was the speech therapist, who, besides facilitating great progress in speech and swallowing in my mother, was very proactive and caring in all aspects of her care. She often acted as an advocate for us when she thought she needed care that she wasn't getting. Also, most of the physical therapists and occupational therapists and trainees were very good. Even though some were tough, they still knew that they were dealing with an elderly woman and seemed to know her capabilities.The facilities and food were relatively good and some of the long term patients seemed happy. The front office was okay, but one of the workers was always sour. Overall, I would recommend this facility to someone who needed to place a love one in a nursing home.

There were several issues I noticed the moment I walked into the door. A patient had wondered outside and a staff member did not notice will it was brought to their attention by another patient. I understand it could happen but did not feel comfortable because that could have been my loved one. There common areas just did not seem as fresh as I felt it could have been. The staff was not warm at all, but seemed to just be too busy to really give me the attention I wanted as I was taking my tour. It seemed as if I was in the way and that was not ok. The patients were not a bright as I have seen in other facilities but they were clean and alert. I did not notice as much activity as other facilities and that bothered me. The residents were just left alone in their rooms or in chairs in the common areas. I am not sure I would want my loved on in this facility they just did not seem to care as much as I have seen in other places. They need to do some re training or hire staff the shows compassion and a friendly attitude. That would be a great place to start.