Big Elm Retirement and Nursing Centers

My mother in law is a patient at Big Elm for 3 months. The staff is uncaring, and unconcerned about her health. They are not helpful when we call and check on her and do not seem at all interested in our concerns. We would not recommend this center to anyone

Just got off the phone with Vickie (hope I spelled her name right). She was kind and considerate, thinking mostly of our family problems. I had called from Arizona, for my sister in Kannapolis. She offered help and assistance, so kind...I truly appreciate everything she did. Give this girl a raise!!!