William Penn Care Center

The staff is awesome and very caring/attentive. Albeit it is at the bottom of a hill, there are some semi nice views for the residents. All of the nurses seem extremely friendly and really will go out of their way to watch over and even say hello to each of the residents. From what I hear, some other residents complained about the food being the same all of the time, but my great grandparents never complained of it. There is a long monthly menu for breakfast, lunch, and dinner that rotates every 30 days. Bingo and other activities were held almost every afternoon and young kids would often visit with the residents and give them gifts which I thought was one of the nicest gestures ever. There are two floors, and since they recently installed an elevator, residents on the bottom floor can go upstairs and visit a spouse or friend on the upper (more intensive) care floor.

The staff is great but you can tell that they are very overworked and from their conversations also underpaid and under appreciated.Management seemed alright, although at times it seemed like they were more concerned with money than the actual residents. The facility was clean and there seemed to be plenty of emergency exits and such. Most of the residents seemed happy and clean, although there were a few that seemed to need more care and attention. Residents did receive three meals a day and two snacks. Cold water was always provided. Each resident received a shower once a week unless noted. Building did not smell of urine and/or feces.