Iroquois Nursing Home
4600 Southwood Heights Drive, Jamesville, NY 13078
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Reviews of Iroquois Nursing Home in Jamesville, New York
2.8
(21 reviews)
Facility
3.2
Staff
2.8
Food
2.9
Activities
3.0
Value
2.7
BarbaraBorick
5
|
December 3, 2023
Spacious rooms and immaculate facility. Staff is caring and compassionate. Dementia unit allows residents the freedom to roam and provides engaging activities. My father was lovingly cared for at Iroquois for 2.5 years. Highly recommended Iroquois.
LER006
5
|
February 22, 2023
Very caring and attentive staff. Clean facility. Took wonderful care of my mother.
Cmonk
2
|
August 16, 2021
My dad was here for short term rehab. I'll start by saying the PT people and staff were very good to him. He liked them and he said the food was very good. However, upon entering, the receptionist took all of his clothes from me, saying they needed to wash and label them. (they were clean). They were never found! I complained every day and the only answer I got was "We're looking for them." The social worker is the worst! She spent MAYBE 10 minutes with my dad the entire time and thought she knew everything about him. AND she spoke to me like I didn't know my own father. She is clearly in the wrong job and needs to get off her high horse and have some empathy for the people she's supposed to be representing. They wanted to release him early because he could walk 200 feet (with a walker). But he couldn't dress himself or use the bathroom alone! HELLO! So we kept him there longer, to get his strength back, which is what I insisted on and it worked. Just got the bill in the mail for that one, but where are his clothes? They will get paid when I get reimbursed. If Dad ever needs this again, he won't be going back here.
stef1121
1
|
November 25, 2020
Recently had a relative here for rehab. Never again. I wouldn't put a sick dog in this place. ESPECIALLY the 2nd floor. Nurse manager doesn't return calls, aides are careless and lazy af. They're rough with care. They don't ensure people eat How do you tell the family of a resident that is legally blind that they have to figure out how to feed themselves???? How are they supposed to do it if they cant see what's in front of them??? Diabetic mom went the first TWO nights with NO DINNER. Came home with huge pressure sore and nightmares. Horrible care provided.
Jimcat
1
|
August 7, 2020
My mother in law was transferred from Upstate Hospital to Iroquois for rehab. They lost her glasses the first day. At her first evaluation she could take 100 steps using her walker. After two weeks of supposed PT and OT, she needed assistance to transfer and could not take a single step. My wife requested a test for UTI five times, they refused. I called and promised to call 911 and report neglect/abuse. They did the test and sure enough started antibiotics that day for UTI. My mother in law fell. She complained of pain and could not get out of bed. Doctor told my wife she is fine, we are giving her Tylenol. My wife said, “so nothing is broken?” He said NO! So you took an X-ray? Oh, NO, we just know nothing is broken. Administration and Social worker are worse than PT, OT and doctor. No connection or knowledge of patients. Focused on anything to do with their policies, and nothing to do with the patients entrusted to them. Stay far far far far away from Iroquois.
Don't put your loved ones here
1
|
July 23, 2020
My father was there for 3 1/2 weeks, came out weaker and sicker than when he went in, swollen, bruised arm, weak, lethargic, soaked with urine and diarrhea when I picked him up. His glasses got broken, no one called us to let us know. No matter who you speak with -no one knows anything. Staff was giving us a terrible time about having him discharged to an assisted living facility. He's in the hospital now and too weak to stand, sit or eat. Staff lied to all the family members. His clothes were stuffed in a box at time of discharge. An RN told me she could tell by looking at his urine if he had a urine infection - WOW!
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Services and Amenities of Iroquois Nursing Home in Jamesville, New York
General
- Resident Capacity: 160
Medicare
Health
2.0
Overall
2.0
Quality
5.0
Staff
1.0
About Iroquois Nursing Home in Jamesville, New York
Iroquois Nursing Home is a Senior Living provider in Jamesville, New York that offers residents Assisted Living, Memory Care, and Nursing Homes services. Contact Iroquois Nursing Home for more details on services and rates.
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