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Cypress Village
4600 Middleton Park Circle East, Jacksonville, FL 32224
(800) 558-0653
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Reviews of Cypress Village in Jacksonville, Florida
4.39
(73 reviews)
Facility
4.6
Staff
4.3
Food
4.1
Activities
3.8
Value
3.7
Sue
5
|
December 17, 2023
I chose Cypress Village because they were very accommodating in terms of answering all questions. I think the gentleman went over and above showing me all the different possibilities of one-bedroom apartments, which is what I was looking for, and going back and showing it to me again when I had a hard time figuring out which was what, so that was excellent. The grounds are beautiful and well- maintained. It's tucked back off any main roads, so you have to know it's there. You're not going to get a lot of people driving through that don't belong there, so that's nice. Everybody seems to be very friendly. I just found out that the apartment will be just right for me. They had a number of different one-bedroom floor plans. The one I'm going in is one of the smaller ones, but it's so well laid out. The kitchen is a U-kitchen, but it's full-sized appliances. The rooms are pretty square, so it's easy for furniture placement and all that sort of thing. From what I could tell, every unit has a balcony or a covered outdoor space and that is very appealing. They have a heated indoor pool and a putting course. They have a heated, if necessary, picnic area by the lake. There's a quarter-mile trail around the lake, and then they've got some wooded areas and there are walking paths that go through the wooded areas as well. So that's nice. The staff were very forthcoming in the questions I asked. I said, 'I just want honest answers. Don't try to sell me and just give me an honest answer,' and they respected that, so I was thankful. I did not try a meal, but I signed up for one meal a day. There are four different places to eat from a grab-and-go kind of a thing to a bar and grill. There's a buffet that has a number of different entrees and a big salad bar. And then they have fine dining with steaks and lobster. It's more high scale.
Provider Response
Randy
5
|
October 14, 2023
My mother-in-law was in rehab at Cypress Village. I liked that the campus was large. The residents in the senior living had their own side-by-side homes, and then they had assisted living and a rehab facility that's set up like a condo. The campus looked great with a lot of fountains, a lot of Cypress trees, a lot of lakes, and water. They had a wonderful dining room. I've tried their food and it's good. Some of the staff was more attentive than the others.
Provider Response
Penny
5
|
July 16, 2023
Cypress Village was good. It was our first choice until we were able to get a place at another facility just because of the location. They had the salon and workouts and stuff like that. The staff was very nice.
Provider Response
James
4
|
March 24, 2023
My wife will be moving into Cypress Village this week. The people seemed very nice. The place was nice, clean, bright, and newer than where she was now. They seemed to have everything. They understood everything that she would need. One thing they don't have is they don't take Medicaid. We asked them to serve us a meal and the staff said nobody's ever asked that before. It was lunch and it was good. They assured us that that was the meal that was being served to the residents that day. The chef brought it out, so I don't know if anything special was done.
Provider Response
SRF
1
|
March 23, 2023
My in -law is in asst living. Patients who don't need attention do ok, others not so much. The unit is so under staff, family's must come in & do tasks like bathing & brushing loved one's teeth. In the elevator me met a lady crying that nothing gets done for her father unless she comes in & does it hrself. Staff is so thin, just one employee absense or patient crisis throws off all services. Call buttons ring for hours, the halls smell like a sewer.Some employee's are honestly trying, others text & post video's from inside the unit even tho this has been reported to managment many times. Managment hides in their offices & ignores messages from family's, they have to be chased down for followup on anything. Their only answer to Complaints is that Cypress staffing numbers meet State Law, at the same time they keep upselling their inhouse aides who charge $$$ extra to do the SAME services the regular fees are supposed to cover!! Fees just jumped ALOT,managment is just inviting people to move if they question it. Frail elders can not just pick-up and move!! Cypress is a for profit business, fair. But they do not provide the services the Cypress sales force promises and the family's pay for.
Provider Response
Steve
5
|
June 19, 2022
I have chosen Cypress Village for my mom. I got several recommendations of several different independent living facilities in the Jacksonville area. We toured three of those, and this was my mom's choice. She has decided that this would be the option that she would feel most comfortable with. With regards to the staff, I've primarily dealt with one individual. He has been most helpful. They provided food for us on the tour, and it was very good. The facilities they provide were a 5. Everything was in close proximity to where the living quarters are. Everything was fairly new and very convenient for the residents there. They have a gym and swimming pools. They have just about everything you could imagine there.
Provider Response
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Costs for Cypress Village in Jacksonville, Florida
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,600
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,400
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$6,275
Starting Price
Continuing Care Communities
Continuing care retirement communities (CCRCs) are multi-level care facilities that combine residential accommodations with health services for older adults. The goal of a CCRC is to allow residents to receive the appropriate level of care across a continuum, from independent living to assisted living to skilled nursing care, as their health status changes and without having to move out of the retirement community.
$2,400
Starting Price
Nursing Homes
Nursing homes, also called skilled nursing facilities or convalescent homes, serve anyone who requires preventive, therapeutic and/or rehabilitative nursing care. Nursing homes provide residential care for people who don't require hospitalization but need 24-hour care they can't get at home. Some nursing homes are set up like a hospital with staff members providing medical care. Nursing homes also provide a wide range of other services.
$11,080
Starting Price
Services and Amenities of Cypress Village in Jacksonville, Florida
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About Cypress Village in Jacksonville, Florida
Cypress Village retirement community in Jacksonville, FL offers carefree lakefront living at its best with a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities—all just minutes from Florida’s Intracoastal Waterway and the beautiful sands of The Area Beaches!
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