$4,742
Cayuga Ridge Extended Care
1229 Trumansburg Road, Ithaca, NY 14850
2
(13 reviews)
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Reviews of Cayuga Ridge Extended Care in Ithaca, New York
2
(13 reviews)
Facility
1.6
Staff
2.6
Food
1.8
Activities
1.8
Value
1.4
DALELORI
2
|
December 29, 2021
MY HUSBAND WAS THERE FOR 5 MONTHS AND ALL I DID WAS COMPLAIN ABOUT THE CARE, CLEANLINESS AND SERVICE. THE RECEPTIONIST'S THERE WERE GREAT ALWAYS HELPFUL. EMPLOYEES THERE NOT SO. I TRIED TO CALL WHEN THEY WERE NOT INVOLVED IN CARE FOR PATIENTS BUT NOONE CAN ANSWER PHONES OR RETURN PHONE CALLS WHEN LEFT MESSAGES TO CHECK TO SEE HOW MY HUSBAND WAS THAT DAY EVEN THOUGH I CAME EVERYDAY WHEN HE WAS THERE. THEY ALWAYS HAVE EXCUSES WHEN ASKED ABOUT CERTAIN ISSUES. WE PUT HIM THERE BECAUSE I WAS THE FACILITY THAT HAD AN OPEINING. HAVE SINCE MOVED TO A BETTER HOME AND IT IS LIKE NIGHT AND DAY. WOULD NEVER RECOMMEND THIS FACILITY EVER.
Martinezj
1
|
September 3, 2021
My mother was at Cayuga Ridge in Ithaca for only four days while we secured in-home care. Her entire right side was paralyzed and she was very unstable and unbalanced without someone supporting her. On the last day she was there, one of the employees left the room while my mother was sitting on the edge of the bed. This person apparently attempted to keep my mother from falling off the bed by placing a table in front of her. However, the employee neglected to lock the wheels on the table and then left the room. When my mother leaned on the table for support, it rolled out from under her and she fell off the bed. She was unable to catch herself due to her paralysis, and she hit the floor on her right side, headfirst. Her glasses broke and the entire right side of her face was purple with bruising. They discharged her to us that afternoon, claiming that they had done a "neurological assessment" and that the fall had not caused a concussion or any other adverse effects. Five days later, my mother died. It is my firm belief that, while my mother's diagnosis was terminal, the damage caused by the fall (a direct result of Cayuga Ridge's negligence) hastened her decline. Upon returning home, she was incoherent, delirious, excessively agitated to the point of violence, and delusional; all of which were completely out of character for her.
JoshieKick
1
|
October 29, 2020
My sister is at this facility at the time of this writing. This facility does not deserve any star rating. She was transferred there from Cayuga Medical to gain back strength in her legs after being hospitalized. She was quickly rushed from the hospital without given any notice, not even given time to put clothes on or shoes just a hospital gown. Stuck in a cab to the rehab center. Then it all begins with chaos immediately. Where to begin. She is put in a isolation room, understandable, but no phone anywhere. Finally pushed and a nurse finally let my sister use her cell phone. Medications that were needed for sleep, no waiting for a plane to come in from Syracuse where they get their meds from. Why? A hospital not far away and nurse said she did not dispense meds at night. What? 1am received meds. Lost clothes that were delivered. Wrote wrong name on the bag. My sister was diagnosed with diabetes. Serving wrong food. No beverage with meals. Needed assistance to restroom. No one shows up for over an hour or did not show up at all. Nurses are not helpful it is like you are imposing on them. Why are you are nurse then?! This facility needs to be closed down and get themselves organized. I see reviews from 2 and 3 years ago posted but only one from a week ago saying similar things. Improvements need to happen immediately. How can a facility be running like this?
dthunter
1
|
March 16, 2020
I am current resident of this misbegotten facility. As a renal patient I am REQUIRED to have a specific diet. I never get it. I actually have to either order out (expensive) or order shelf stable foods and protein bars off the internet. This is in addition to what I must personally for my rehab stay. In addition the only times I am usually allowed a wash is when I go out 3 times a week for my dialysis treatments, although even that is never certain. I also used to often get my evening meds after 10pm. I finally told the nurses if they could not get them t o .e by 9:30 to not bother. I was moved involuntarily from the rehab floor to the dementia ward. I was told it was the only available room as my reha bass taking longer than expected. Totally their fault. I arrived in July and never got my prosthetic until the end of December. And I never got a "shrinker" for my stump, usually the first thing issued before a prosthetic. All in all, I'd say to stay as far away from this place as you can. I do feel bad for the horribly overworked and understaffed nurses and aides. The management, however, can go rot.
Queensharon
4
|
May 25, 2018
The rooms were large enough for my mom who had dementia and has since passed. The staff was very accommodating when they could be but they are "DEFINITELY UNDERSTAFFED" which prohibits everyone to get the Quality Care they deserve when they need it. I do not blame the staff as they know what they are doing... but MANAGEMENT need to hire more staff as the current staff is run ragged. I noticed this for the 9 months mom was in there from rehab to the dementia unit. I helped where I could even with a patient or 2. I felt sorry for the staff and aides. Please get more staff before you think about expanding and take care of what you have already. The activities were more than adequate. Air Conditioning would have helped immensely too instead of paving the parking lot.
lee dillon
1
|
November 22, 2017
I just waited 1 hour for pain meds, was not given any meals yesterday and I was just told there are no blankets in the closet for patients to use. The nurse told me that she'd try to find some sheets.
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Medicare
Health
1.0
Overall
1.0
Quality
2.0
Staff
2.0
About Cayuga Ridge Extended Care in Ithaca, New York
Cayuga Ridge Extended Care is a Senior Living provider in Ithaca, New York that offers residents Nursing Homes services. Contact Cayuga Ridge Extended Care for more details on services and rates.
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