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The Eleanor Nursing Care Center

419 North Quaker Lane, Hyde Park, NY 12538

(800) 558-0653 (Call a Family Advisor)

3.5

(6 reviews)

Offers Assisted Living and Nursing Homes

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Reviews of The Eleanor Nursing Care Center in Hyde Park, New York

3.5

(6 reviews)

  • Facility

    3.8

  • Staff

    4.0

  • Food

    3.2

  • Activities

    3.2

  • Value

    3.2

ChiMam

1

June 28, 2023

I am/was a resident of this facility

Don’t send your loved one here this is a bad place. Food is never hot and is disgusting. They are under staffed some nurse working doubles. There are some nice aides but most run around with their phones instead of doing their job. You won’t get your bed changed unless you ask 5 or 6 times. The overnight shift never answers you light. The state should take a good look at this place..

Provider Response

We appreciate your observations and we are sorry to hear your experience wasn’t great. Your comments will be shared with the rest of the team in order to promote a culture that strives to better the quality of services provided.

yvonnederaad

4

May 9, 2023

I am a friend or relative of a current/past resident

The staff at this facility are kind, polite, caring people. They went out of their way to accommodate my friend and have been providing great care. The rooms are clean and the views outside are wonderful. It is a clean facility and the residents are treated with compassion and dignity. Everyone has been helpful and accommodating . If you need a place for your loved ones, I recommend you go and visit The Eleanor.

Provider Response

Hi Yvonne; thank you for your kind words and recommendation! We're thrilled to hear that our staff provided great care and that you appreciated the clean rooms and wonderful views. We strive to treat our residents with compassion and dignity. We hope to see you again at The Eleanor!

rosew123

5

November 29, 2022

I am/was a resident of this facility

The staff are so nice here. Iacia is the best CNA and she always treats me well. Also, Michelle is very good to me. Pearl is the best activities director I love her, she always invites me personally.

JuneR12538

5

November 28, 2022

I am/was a resident of this facility

I have been living at The Eleanor for over a year and I have been very comfortable. The staff are nice and they treat me well. My thinker is still thinking and they always speak to me politely. The new activity staff are nice. I want more Bingo games

Cooky57

1

November 1, 2022

I am/was a resident of this facility

If I could give this place a negative star then it would be -10! I came here for short term rehab and I've been here for 2 months, due to lack of physical therapy I have made NO improvement at all. The nursing care is horrendous! The nurses aides are more concerned about their personal phone calls then they are you you as an individual. The night shift staff is NOT at all respectful of you getting rest. They walk through the halls laughing and talking loudly and when they enter the room they flick on the brightest light there is. You have no recourse because the administration and owners here DON'T CARE!

Provider Response

We are so sorry for the unfortunate experience that you felt you had. We're always looking to improve the services we provide, and therefore take ALL feedback seriously. We appreciate the opportunity to reach a resolution together.

Denisetr

5

July 31, 2015

I am/was a resident of this facility

Thank you to Quaker Hill Manor (AKA Victory Lake) staff for the wonderful care I received while I was a resident for 17 months. When I first arrived I was worried about being around resident's who were much older than I, but once I got to know everyone I realized they were just as lively and fun to be around. The staff were so nice. They took the time to listen to my needs. Even if I was having a bad day, they still listened. Quaker Hill Manor has helped me find myself. I received positive feed back from people I didn't even know. The activities were great. It helped keep my problems off my mind. The atmosphere of the building, trees and grass are so serene, it gave me a peaceful feeling. The food was good too. I recommended Quaker Hill Manor to anyone in need of help with self or a loved one. I just might have to go back there someday. Thanks again everyone. A.C.

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Services and Amenities of The Eleanor Nursing Care Center in Hyde Park, New York

General

  • Resident Capacity: 120

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    2.0

  • Staff

    1.0

Medicare Provider Number: 335323
    Ownership Type: For profit - Partnership
    Rating Date: 9/1/2023

About The Eleanor Nursing Care Center in Hyde Park, New York

The Eleanor Nursing Care Center is a Senior Living provider in Hyde Park, New York that offers residents Assisted Living and Nursing Homes services. Contact The Eleanor Nursing Care Center for more details on services and rates.

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