Hanover Hall

My grandmother was discharged from the hospital and was sent to Hanover Hall for rehabilitation. Everything is doing really great. The staff engage her into a lot of social activities because she has dementia. The facility is clean, her room is fine, and she's happy there.

Hanover Hall is overall pretty nice. The staff is always friendly and willing to help the residents and their families. The staff always makes sure that the residents are comfortable and keep them busy with different daily activities such as music and playing games. Hanover Hall also promotes "Pet Therapy" which they allow a company to bring in different types of animals such as dogs and cats. The residents seem to respond very well to this form of therapy. It seems to bring joy and comfort to them. Overall Hanover Hall is wonderful

The nursing staff is, of course, one of the most important parts of a nursing home and they are spectacular and Hanover Hall. Every nurse that I have come in contact with has been responsive, friendly, and knowledgeable. When an issue has been raised about my grandfather's care, it has been promptly addressed. The administration, however, is a slightly different story. It was recently suggested that my grandfather be moved to a different floor. Despite our constant confirmations that his longer bed (he is a very tall man) would be moved with him, on the day of the move that did not happen. He was needlessly tired out from the move only to be moved directly back when a family member questioned why he was so cramped. The facilities seem to be adequate. They are not immaculate and they are certainly not as state of the art as I have seen in other facilities. I appreciate the fact that they have regularly scheduled information sessions for family, but their planned activities for residents are a bit lacking. All in all, Hanover Hall is an okay place for those that need either temporary or long term nursing home care, but, given my experiences, it would not be my first choice.