The Gables on Pelham
1306 Pelham Rd, Greenville, SC 29615
(800) 558-0653
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Reviews of The Gables on Pelham in Greenville, South Carolina
3.81
(16 reviews)
Facility
3.8
Staff
3.7
Food
2.8
Activities
3.8
Value
3.3
Donald
3
|
December 10, 2023
The Gables on Pelham was bigger and had more people to watch. It was a nice and clean facility, but I prefer a little smaller and a little friendlier place. The staff were very nice. They were excellent. I saw a single occupancy room. They were having a holiday party thing, so everybody was happy, clean, and dressed up in costumes. It seemed as if the residents there in the memory care facility were well looked after. Their building was a bit different. To get into the memory care facility, you had to have an attendant let you in. They would not give you a code number. Someone would have to let you in and let you out every time. It may have been a more secure method, but I didn't like it.
PNM
4
|
January 24, 2023
My mother has been a resident at Gables on Pelham for over 9 years. Recently, she had a health issue that required the combined efforts of Cynethia (Gables nurse), another nurse (thanks Matthew) , CNAs, Kirk (director at Gables) and family members. Thankfully, I’m happy to report that this issue has been resolved. Cynethia dealt with a lot of documentation during this process. She answered our calls and texts in a caring, professional manner. Devin plans a wide variety of activities and field trips. He goes above and beyond to see that the residents are involved. He and his staff also do a wonderful job with events involving the families. Kirk, the director, is friendly and approachable when you have a concern. He cares for the residents and their families. The CNAs and MedTechs show a genuine interest and concern for my mother. She is happy here and thinks of them as her extended family. Between my mother’s 9 years and my mother-in-law’s 5 years at another facility, I have learned there is no perfect facility. The same is true about schools, churches, and any business. They can’t fix something if they don’t know about it. I can only comment about our experiences. In closing, my mother is happy, safe and cared for.We have made and continue to make many happy memories at Gables on Pelham.
RachelW.
1
|
July 8, 2022
Just moved my mother-in-law out of the Gables. I'll stick to the facts: -her room was consistently over the allowed temperature by DHEC. Temps for several weeks exceeded 74 degrees. I had to pick her up and miss work a few times due to the uncomfortable situation in her room. -the Director (Sue) said someone accidentally turned on the "heat." That was a bold lie. The hallway was consistently over 80 degrees and the employees told me it stayed very hot on the 3rd floor. -we moved her to a 2nd floor room. It too was warm and dirty. I had to clean the room once moved in. Housekeeping at this facility is terrible. I had to scrub walls, steam clean carpets and remove grime from the shower & bathroom. -Meals: the food is predominately sandwiches. I checked on the meals on many occasions. My mother complained about how bad the food was...there are no ala cart anytime menu items available. She was told they were out of ice cream. -Social: there are no family / resident socials. There are virtually no special events for the residents. Thanksgiving, Christmas, Birthdays are not celebrated or recognized. I brought in Cake and balloons and staged our own birthday party in the dining hall. -Staff: our family witnessed them sit around on their cell phones during almost every visit. We were charged a $600 care fee and the only time any person ever came to her room was to distribute meds. -The real stinger: an associate had the nerve to tell her that her hair appeared dirty...why yes, her room was 76 degrees and she was very warm. -Medical: we had orders for physical therapy. They never left her room for therapy and never got her moving. Very poor job with respect to medical case management. The new facility we moved to is so much better, compassionate and serves proper dietary meals.
Provider Response
Pamela Parker
4
|
June 10, 2022
My mother was here for 10 years and recently passed away. I want to thank Cynethia, the Director of Health and Wellness for always being there for "us". I would call and she would immediately return my call and would help in any way that she could! There were some other employees that were helpful, however, Cynethia was the one behind what got done and got done promptly. She is an outstanding, caring person who needs to be recognized. Her job is a very difficult one and she is does an amazing job! She's a keeper!
Mary Jane P
4
|
June 2, 2022
I'd like to give a shout out to the Assisted Living Nurse/Wellness Coordinator Cynethia Allison. She's still fairly new to her position in this community, but I've been very impressed with how quickly she has become familiar with the residents, their medical needs, and personalities. Cynethia is courteous, very professional, and easy to communicate with, making herself available for in-person meetings, by phone and text which is wonderful when there are time sensitive issues. She helped sort through some medication refill issues which occurred during a change in the health care provider, and is pro-active with engaging with the MD who does rounds to better coordinate my parent's care and making sure accurate information is provided to the doctor. She has also recognized some needs that will improve the residents' health care and is working on the implementation, such as adding a visiting dentist making it easier for residents and family who transport them to outside appointments. I sleep better at night knowing Cynethia is on the job!
BevS
1
|
March 30, 2022
In my families opinion, this facility is unsanitary and malodorous. There is a lot of carpet, and housekeeping stated they do not own a carpet cleaner. For our Mom’s short stay (mid-Oct 2021 through early Jan 2022), there was an odor that permeated the 2nd floor for 2 weeks without explanation. Even on move-out, mgt offered no explanation or schedule for repair. In my families opinion, the food is inadequate, without balance, and does not meet dietary needs. Our Mom stated she requested salads and was told various ingredients were unavailable. Our Mom stated she was never able to order items shown on the posted menu. In my families opinion, the staff including the Executive Director (Sue) and the Wellness Director (also the ALF nurse, Loran) are without empathy or warmth. In my families opinion, this facility should be avoided at this time. In my families opinion and experience, our loved one is better cared for elsewhere.
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Costs for The Gables on Pelham in Greenville, South Carolina
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,995
Starting Price
Continuing Care Communities
Continuing care retirement communities (CCRCs) are multi-level care facilities that combine residential accommodations with health services for older adults. The goal of a CCRC is to allow residents to receive the appropriate level of care across a continuum, from independent living to assisted living to skilled nursing care, as their health status changes and without having to move out of the retirement community.
$2,600
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,300
Starting Price
Services and Amenities of The Gables on Pelham in Greenville, South Carolina
Costs
- Entry Fee
- Fee Structure Extra: Entry fee cost : $2500
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
General
- Resident Capacity: 119
- Respite Care
- Minimum Age: 55
About The Gables on Pelham in Greenville, South Carolina
Foster Senior Living offers a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence. Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call today to set up an appointment for a tour because we delight in showing you our home.
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