Golden Valley Rehabilitation and Care Center

Hunkpapa ojo's

Had two family members stay there,. 1st had to get him out, 2nd passed away, we went to see her. The staff were rude, mean Hostile and clearly in a job that they are not qualified to do. Isn't the first time I had an disappointing time with the nurse.

so sorry my husband went there

Told us they were going to give him a lot of physical therapy it really didn’t happen. I guess what upset me the most was I was lied to about my husband being on oxygen what they told me was not true! The rooms were dirty I did take pictures also there was a language barrier for my husband.

mickymouse

Do not use this nursing home it’s beyond dirty. This place should be shut down ASAP! It’s a whole!!!!!!

Stashka

My brother was transported to this facility from Mercy Hospital. Upon entering the facility I was walking alongside his stretcher and as we rolled by the front desk I went to introduce myself to his nurse, she abruptly pointed her finger at me and literally shouted "I can't talk to you, I don't know who you are HIPAA laws you know" Great beginning right? It gets better, the overwhelming smell of feces hit you in the face like a brick wall, and the intensity of that smell never subsided the entire 15 minutes it took me to decide, "Not here, not my brother". The room was so tiny it fit the bed and stretcher only. Outside the door of his room sat a severely emaciated patient in a wheelchair too weak and unable to situate his gown and his scrotum was visible. In the next room the patient was moaning loudly and constantly. This place is dirty and unsanitary. Worse yet, the staff was blatantly oblivious, with no sense of urgency to care to the needs of the patients that I saw and heard, as they stood talking around the front desk. At that moment I felt like I was on the set for the remake of One Flew Over the Cuckoo's Nest. I wouldn't leave a pet or a stranger in their care at this facility let alone my family. Final end to this nightmarish 8pm visit was when I entered the room to inform the EMTs I was talking to Dr's about my concerns and that is when the nurse slapped her hands down, gave a loud huff, and rolled her eyes at me! That was it, I snapped, we left. I will say the Doctor was very kind and understanding of my need to feel confident about where my brother stayed. Unfortunately, his reassurance did not in any way convince me that anyone should ever be left here. DO NOT let anyone you love and want them to receive adequate care ever come here!!

Ranger77

The rooms themselves are big and almost all of them are private. The nursing staff was way understaffed. The aides were not much of a help. Average time of the call button being pushed to someone getting to my room was 20 minutes. There was a huge language barrier with a lot of the aides. The food was not good. I wouldn’t recommend going there. Find somewhere else if you can.

Hate_this_place

If 0 stars were an option I would also give them this. When I first arrived the receptionist staring at her computer took 5 minutes to Simply look at us and acknowledge we were there. After asking her which room I was in she made me aware that they did not know and I had to go to the nursing station to find out. The nursing station then told me the wrong room of which I sat in for nearly 3 hours before realizing this and having any other staff, and acknowledge my arrival. Was absolutely the worst experience of my life. I truly think I have PTSD for my experience. Immediately cut my pain medication by 50% which sent me into such severe pain that I had to call the ambulance for times for myself. They would then sabotage my visits to the emergency room. Which of course I was because. The food was absolutely horrible and inedible, when requesting staff to come to your room they rarely did, the rooms were rarely cleaned, I think I had the same sheets on my bed for over 9 days, and the fourth floor was reserved for long-term patients that were so unclean you could not visit that floor because it smells so poorly. I could go on and on yet I hope this is enough examples to allow you to not send your worst enemy to this place.