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Arbor Glen Care Center
1033 E Arrow Highway, Glendora, CA 91740
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Pricing not available
$3,500
Reviews of Arbor Glen Care Center in Glendora, California
2.57
(14 reviews)
Facility
2.8
Staff
2.5
Food
2.6
Activities
2.3
Value
2.3
enez
5
|
April 11, 2023
My mom had a stroke and could only move her eyeballs but their physical therapy concentrated on my mom's recovery so good everyday they motivated her and encouraged her to get up the nurse would give her water with a spoon and rub her throat helping her to learn to swallow. No problem getting her meds on track social worker very attentive with every request nurses were very helpfull and very clean nice rooms .y mom loved the food she was healthy and is now walking n talking 3 months later! Arbor glen is the best I will take other family who need excellent physical therapy
unhappy lady
1
|
February 6, 2023
Loud and noisy even at night. Caregivers were indifferent to the patient's needs. urinine on bathroom floor left uncleaned all day they said it was not their job and would be dealt with by cleaning crew next morning. I am 4'7" and they gave me xtra lg, night gowns and pull up undergarments.. said they were out of stock of smaller sizes. When it came to shower time I was dried with a bed sheet cause there were no towels back from laundry. the list goes on and on. Terrible place!!!
Sebastian bye bye then
1
|
October 2, 2022
The staff seems to be the biggest problem there. Not only do they have a poor communication system about locating and and helping patients but when you get someone on the phone they are very condescending and and smart ass. My mother has only been there a short time and has been moved over and over and left to stew in her own soiled diaper for hours and hours. When I asked to speak with social services, administrators or admissions the phone operator says he’s the guy for all ,Sebastian which I doubt very much because he can’t even connect a phone call to a specific patient on the first few attempts. I will be following up with more action obviously.
leidenhoven
1
|
December 17, 2021
This facility places high hurdles on visits. They have such restrictive visit schedules, that you can only get an appoint about one week out from your request. I called this morning (Friday), and was told the soonest appoint is next Thursday! I advised that I'm driving from a distance, and can only visit on Wednesday, still 5 days away; the scheduler couldn't have cared less. I said this resident gets few visits, couldn't he allow me to visit on Wednesday? He responded that she gets lot of visitors (she does not). I asked for the manager, and was told he won't be in until 11 am. I called at 11:20 am, and was told he was in a meeting, I left a message for him to call me back. After no call back, I called at 2:50 pm, and was told the manager "is not in today." I said I was told earlier he was in, and was in a meeting. They then said he left for the day! (11 am to sometime before 2:50pm?) They said he won't be back till Monday. I've never experienced such restrictive visit schedules in any other care facility. How sad that this staff doesn't make it easier for visitors to visit residents, no doubt some are very lonely, starved for attention, conversation, visits. I would recommend extreme caution before placing a loved one here.
Fatddaddy
1
|
June 14, 2021
This place is a MADHOUSE! My mother is currently there and we are trying to get her transferred out of there ASAP! She has been there for 2 weeks, she has not seen a doctor in that entire time. She was transferred there from the City of Hope after having surgery. She is a type 2 diabetic and has raised concern about the diet they are feeding her and they keep insisting the are feeding her correctly but her sugar levels have been high since she got there. She is not eating all of her food because of this so it now looks like she is not eating properly. The facility flooded the other night and the staff was using blankets to sop up the water. There are patients wandering around and entering her room at all hours of the night and she is supposedly in quarantine for 14 days to check for COVID. Her care team was supposed to call to discuss her care I spoke with the case worker but the physical therapist was supposed to contact me and NEVER did. My Mom is there to get better but it is not a very conductive place for healing. Definitely read the reviews before you trust your family members care to this place, I sincerely wish I had!
mackback
3
|
April 27, 2021
The staff seems nice ...But out of a Dozen times calling for parent update I actually talked to someone Once.. very poor response.
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Services and Amenities of Arbor Glen Care Center in Glendora, California
General
- Resident Capacity: 98
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
4.0
About Arbor Glen Care Center in Glendora, California
Arbor Glen Care Center is a Senior Living provider in Glendora, California that offers residents Nursing Homes services. Contact Arbor Glen Care Center for more details on services and rates.
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