Palm Garden of Gainesville

I visit this location often to see my aunt. Most of the staff is very friendly there. There have been a couple of occasions that I have had to talk to the director of the facility. The first time was to ask them to replace the dresser in her room because it was broken and after several times of reporting it to the nurse and it not being handled I decided to go to the director. The second time was because after three consecutive visits all of her clothes were missing and she was wearing scrubs instead of the clothes that I had taken her to wear. After about a week the director did take care of those issues. Overall the facility is very clean and everyone seems to be friendly even when you show up for a visit that is not announced.The only complaint that I really have now is that she needs a haircut and they have not given her the money from her account to have one. I feel like this facility is better than some of the others that I have heard horror stories about, so I am happy.

My experience with Palm Gardens was a pleasant one. Everyone one is treated like family. The facility gives the feel of home. They offer numerous activities, and games. The rooms are large and private. Upon entering, the staff greet you and help you with any concerns or questions. They have a music room that proves to be very delightful for the residents. When taking home a loved one for the day or longer, you can bet the staff are helpful and attentive. When returning they joyfully greet and ask about the visit. If I ever have the need to be in such a facility, this one will be my first choice. I have rarely ever experienced such a nice place. It reminds me of staying in an resort hotel. I feel like my loved ones are safe and secure here. They enjoy staying here which helps me to feel better about my choice. So it is highly recommended by me and my family.