Fullerton Post Acute Care

The short term rooms are very nice, but the long term rooms are shabby. The facility is very understaffed. My bedbound mother's hearing aid disappeared and they refused to compensate us. The staff are not as patient as they should be with the residents, there have been incidents involving forcing the residents to go to bed.

The care is better than we received at the local hospital. The staff is very patient oriented.

There was one small problem, in that a dressing change that resulted in an infection requiring a ambulance transport to the hospital with a billing of ER care and ambulance. When faced with the back charge, the facility hesitated and has not credited.

Buit again the care was commendable.