Prairie Estates
Frisco, TX 75034
Reviews of Prairie Estates
Average Rating: based on 11 Reviews
I am a friend or relative of resident
My m-i-l has been a resident for two weeks and the staff member at the desk of that wing still doesn't recognize her name if asked her room number. I don't expect you to have the number memorized but don't scare visitors into thinking the staff doesn't know names of who they have.
The facility smells like urine all thru it and it takes 30+ minutes for a staff/nurse member to show up if you need them. She plans to leave or transfer.
She said the PT staff is fabulous, though.
I am/was a resident of this facility
My mother was a patient at Prairie Estates and I could not have been MORE PLEASED with the care she received. In September, my mother fell while getting out of the bathtub and broke her hip. She was in the hospital for 4 days and then transferred to Prairie Estates for Rehab Therapy. I cannot say enough good things about the amazing staff that helped my mother recover and return home. The nurses really seemed to care and enjoy each of the patients they take care of. Each went out of their way to make sure Mom was "having a good day" and that she was comfortable. I found the therapy staff to be knowledgable and caring as they helped my mother recover from her fall. They even went to her house to evaluate what specific challenges she would have in re-entering back into her home and made that a part of her therapy. I would truly recomend Prairie Estates to anyone. My mother has been back home for over a month now and to think that we would all spend Christmas back around her table enjoying each other is truly a blessing. I truly Thank God the social worker at the hospital sent me to tour such a great place.
I am a friend or relative of resident
Stay away from this nursing home! Not only is the care bad but the business is not well run either. We had our mother-in-law at this place for a few months prior to brain tumor surgery. She had 3 diabetic coma's due to poorly administered insulin. Two times she was transported to the emergency room with the nursing home claiming she was having a seizure when in fact it was a insulin shock - too much insulin in her system for the amount of food they were giving her.
Then shortly after the brain surgery, they had her evaluated by a doctor who claimed she was mentally incompetent and we had to move her to a locked down facility. They gave us less than 2 weeks to find a new place. Turns out they had her so doped up, she had no idea where she was, who she was or anything.
Now that she is in a new place, they are suing my husband and I for her debts! She is a Medicaid patient and has no funds that are not controlled by the government. So, they want my husband and I to pay!
STAY AWAY!!!!
My stay at Prairie Estates
Food is terrible. Most employees are nice and caring. Beds are extremely uncomfortable. This place is like a German run camp. Our way or the highway. If you are in your 80's or have Alzheimers it might be ok for you, but this is mostly a nursing home............If you are under 60 you might want to reconsider............. It looks nice but looks are deceiving........ I hate it here and will never ever come back here.
My loved one stayed here
The staff is poorly trained and indifferent to patient needs. My mother's legs were swollen with water to the point her legs were numb. The doctor didn't want to treat this condition. I took me calling the primary care physician to get this treated. Medication distribution is inconsistent. As an example the morning medication was not delivered until 1:45pm. For someone on medication 4 times a day this means missed dosages. Complaints to floor nurses and to administration result in no change. The facility looks nice because it's only a couple of years old, but the quality of care is below par. There is not adequate staff available to meet the residents needs.
I stayed here
This place looks nice but the care is not good. We never have enough aides and the directors do not care about our problems. Sometimes we don't even get our medication for several days. The activities are pretty good but there's not enough choices. It's always the same things over an over. They fire all the good staff an keep the bad ones.
My loved one stayed here
our mother was there three months, she fell four times finally breaking a hip. after her hospital stay we found another place. Staff was rude, very slow to answer call and did not keep us informed of her condition. it looks beautiful but the staff is simply not trained, tryed management -that did no good. they were always out, busy or in a meeting.
My loved one stayed here
My dad was here for about 4 months. Faculty was slow to respond and poorly trained. Turnover of staff was frequent, even in administrative staff. Facility was new and very luxurious. Rooms were a bit small, but well appointed. Staff shortage was a real problem.
My loved one stayed here
My mom has been here for 3 months recovering from a stroke. I can not say enough good things about the people who are taking care of her. From the rebab department to the nurses to the attendants my family has been very pleased. No place would be as good as home but this place has been the next best thing. We feel very blessed to have found such a wonderful place for mom.
My loved one used this service
Very nice, clean appearance. The nursing staff was oftentimes rude, neglectful, and sometimes would not even respond to her questions. Although complaints to management were made, no improvement. One to three hour wait for nurse to respond to call light. Therapy staff was excellent.
My loved one stayed here
My mother stayed in this facility for three weeks. The nursing staff, and, or PA did not catch the fact she was dehydrated. We informed her nurse twice she appeared dehydrated, and was not taking in fuids. We also were not informed she had diarrhea. We called an ambulance our selves for her and took her to the emergency room. She had C-diff, and was severly dehydrated. She died within a day and a half.
Medicare Ratings
Medicare provider number: 676145
Location of Prairie Estates
Features of Prairie Estates
Reimburse
- Medicaid
- Medicare
General
- Ownership type: For profit - Partnership
- Sprinkler status: fully sprinklered
