Manorcare Health Services-fair Oaks
12475 LEE JACKSON MEMORIAL HIGHWAY, Fairfax, VA 22033
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$6,754
Reviews of Manorcare Health Services-fair Oaks in Fairfax, Virginia
2.15
(13 reviews)
Facility
1.9
Staff
1.9
Food
1.9
Activities
1.5
Value
1.0
elder family
1
|
May 1, 2023
Please do not use this facility for any services. There are multiple unsafe conditions and a consistent failure to provide basic care to its patients. I am beside myself that I didn't recognize this earlier and had to work fast to remove my family member.
dlawray
2
|
January 3, 2023
Very disappointed from the 1st day my father arrived. Kept pushing the help button to get changed and no one came from close to 2 hours, then said they would come back to change him and never came back. The next shift came on and came to check on him after he pushed the button again and they told my father that no one told them he needed to be changed. The last day he was there, he was released before they confirmed that he had Oxygen at home, which he didn't. A portable canister was to be delivered before he left so he would have oxygen during his ride home and a stationary unit was to be delivered to the the facility for him to have when transported home. How dangerous was this that my father sat at home for nearly 3 hours before oxygen was delivered? All I heard was how sorry they were and that he shouldn't have been allowed to leave until it was delivered. They are very lucky my father didn't die or have a medical episode during these 3 hours. I have a laundry list of additional complaints, as well. Poor security upon entry to the facility, not answering the emergency call button in a timely manner, misinformation and finger pointing, unclean room at times, and some staff who seemed to not care about the Patients. Very disappointing and would NEVER recommend this facility to anyone else!
Provider Response
If you love someone don't send them here
1
|
February 4, 2022
This places is a dump. The facility is dirty. The food smells bad. The staffing is the most incompedent lacking basic manors and is disrespectful and rude. If you want anything you have to ask ad ask and ask again to have the most basic of needs. Leadership is also non communicative. Does not return calls. They have an excuse for everything. WHen asking for a simple request it is met with an excuse as to why they can't. They are not over worked as many times I watched the staff looking at there person devices instead of tending to the needs of a resident who may need assistance with the restroom. A resident waited over 45 minutes to be changed. How indignifing is that to let people sit like that when you are to busy looking at your phone. Recently I had to call the front desk to send help to my family members room. Next time I will just call the police to report abuse.
Provider Response
ihtp
1
|
November 29, 2021
The room my husband stayed in was dirty and in disrepair. Very little interaction with saff. They had no activities or amenities. We left after 46 hours. After his medications were not given correctly and he had an undocumented fall on the night of admission. I was on the phone with him while he called for help.
Provider Response
gaaustring
1
|
July 1, 2021
My husband was placed in quarantine and the family could not visit. Manorcare is suppose to be a place to help with physical therapy after a hospital stay. My husband was 83 years old. When I demanded to see him, a nurse took me the back way to his room (Room151) where I found my husband completely alone without a blanket. My husband begged me to get him out of there, but I did not have to do that as he got pneumonia during his visit and was sent to Fair Oaks Hospital. With 6 days he was passed. Please be knowledgeably before sending your loved one to that facility.
Provider Response
EM
4
|
April 13, 2021
I was in long-term care at Manorcare. Their care was very good. The aides were indifferent, but the nurses were great. The physical therapists worked hard, but their equipment wasn't up-to-date, they didn't have enough of this, and they didn't have enough of that, so the physical equipment to work with was very bad. The rooms were OK and large, but the bathrooms were not very clean, which bothered me while I was there. They cleaned several times a day, but there was always trash on the floor. Their care was good, and their food was pretty good too.
Provider Response
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Services and Amenities of Manorcare Health Services-fair Oaks in Fairfax, Virginia
General
- Resident Capacity: 145
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
About Manorcare Health Services-fair Oaks in Fairfax, Virginia
Manorcare Health Services-fair Oaks is a Senior Living provider in Fairfax, Virginia that offers residents Nursing Homes services. Contact Manorcare Health Services-fair Oaks for more details on services and rates.
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