Bonterra Nursing Center

my relative has resisde at this facility for 6 years. it was a difficult decision for us all. the facility staff took the time to here our concerns and over the years we have developed a good working relatioship that includes my family member ,our family and the staff at the facility thanks to all

The home itself is fine and the nurses are kind to the patients. It's the administration that is the problem here. It took days to get medical records transferred to our family doctor and when they finally sent them, they were incomplete. I had to make several trips on my own time to get all records and never even got an "I'm sorry" from them.