$4,325
The Crossroads
206 WEST ORANGE STREET, Davenport, FL 33837
3.42
(14 reviews)
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Reviews of The Crossroads in Davenport, Florida
3.42
(14 reviews)
Facility
3.8
Staff
4.5
Food
3.5
Activities
4.5
Value
4.0
Kminetta
3
|
September 21, 2023
Understaffed. Response time is sometimes an hour late. Meds did not always arrive on time and I was left in a great deal of pain for over an hour. Rooms are spacious, clean and comfortable. Staff members were always courteous. Lots of planned activities and entertainment.
disy57
4
|
June 24, 2022
My husband stayed at the Crossroads because he needed physical therapy. The staff is the best thing about the Crossroads. They are very caring and kind. I was very pleased with the care he received.
D.Y.
4
|
April 15, 2020
My mother was here for about a month in early 2020 after a hip fracture. The staff was competent and friendly but overworked. The facility is older and the rooms are small. More importantly, it is kept very clean. They seemed to always be buffing the hallways. I would give it 5 stars if they offered a gluten free menu.
laura merrone
4
|
November 3, 2019
I was fairly happy with the care my mom got at this facility. The rooms were clean and the staff was usually very helpful. Since she was only there for one month until her death, she did not do many of the activities while she was there. She was in the last stages of dementia and congestive heart failure. Overall, I am pleased with all that was done for her and thankful it went so well...
Angela Williams & Connie
5
|
August 4, 2017
My cousin has been here since December after having had a horrible experience at another facility and being new to the city. They've earned my trust and confidence. As with any new relationship - of course, it takes work, on both parts but I can honestly say that the staff at Crossroads are professional, courteous and I believe they have the residents best interests at heart. They provide activities to stimulate the patients and keep them engaged. The facility is kept cleaned and is well maintained. The social worker works hard to satisfy the needs of each individual family's requests and that is a difficult tasks because it is hard to please everyone. The office/front desk personnel are very pleasant and friendly. I feel that they work as a team here and that is what counts.
Caring 777
1
|
July 27, 2017
My mother-in-law was a rehab patient and we stumbled upon Crossroads on the list of providers per insurance. Quick search found this was 4 out of 5 stars. Well that is SO NOT a true rating. The rehab part with physical therapy is the only thing they got going right. Response to call lights was not adequate - over 30 minutes at least for anyone to acknowledge the light. There was a major communication lack, and all her clothes went missing - despite having her name in permanent marker. The room mate was in constant agony - falling on deaf ears. Trying to get her discharged when surgeon said she could go home, was a pain in the butt. Despite talking to the social worker on Wednesday - and being told she would tell doctor at meeting and call me back that day - never happened. I ended up calling the insurance company to find out our options - and now the social worker is mad, and refuses to do her discharge job at all. If you are looking for a place - cross this off your list if you are wise. Otherwise your family will come to visit and be greeting by 10 guests in wheelchairs hanging out by the nurses station basically being ignored. Run the other way!!
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Services and Amenities of The Crossroads in Davenport, Florida
General
- Resident Capacity: 60
Medicare
Health
4.0
Overall
5.0
Quality
5.0
Staff
3.0
About The Crossroads in Davenport, Florida
The Crossroads is a Senior Living provider in Davenport, Florida that offers residents Independent Living and Nursing Homes services. Contact The Crossroads for more details on services and rates.
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