Care One At Dunroven

Staffing is poor. There can be as few as 3 nurses covering the whole facility at any time. Most nurses are LPNs and not RNs. Aides are relied upon to care for patients, but they are understaffed. More than once a patient had no oxygen in their tank and it called for visitor intervention

Physical and Occupational Therapists are fantastic. Support staff seemed to care about patients but medical staff and office staff are problematic. If it was not for the social worker (Gina), I would be pulling my hair out trying to deal with the office. Just try and get a bill for insurance purposes.