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Reviews of North Westchester Restorative Therapy & N C


Average Rating: 1.0 based on 2 Reviews

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North Westchester Restorative Therapy & N C
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Posted by bbruno July 15, 2014
1.0

I am a friend or relative of resident

This place should be closed down. The care is substandard to say the least. My mom waited 3 hours for staff to answer her call bell and then called 911 to get somebody to come to her room. They would make her wait over 2 hours for pain medication. She continued to complain of severe pain in her thigh but they continued to rehab her on a broken, displaced hip despite that. A doctor never even looked at her leg which was 2 inches shorter than the other one. They had an order for a consult with an Orthopedic surgeon the day she was admitted and it was not til 3 weeks later with my family pestering them that she got an appoinrtment and a diagnosis of a fractured and displaced hip.I wouldnt let my worst enemy go there


business
North Westchester Restorative Therapy & N C
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Posted by Caringdaughter18 February 21, 2014
1.0

I am a friend or relative of resident

Think twice before going to this place. The rooms are not renovated as it states in the website. It is old and dingy and smelly. My family member was there for almost 2 months for rehab. On the day of arrival, there was an empty sugar wrapper on the floor, the bed foot board was broken. One bathroom was shared by 4 people. While visiting my family member one night, a mouse came out from behind the night stand. On more than 2 occasions there was no heat in the room. And lastly, the food was terrible and cold. However, with that said, the PT people were very nice as well as some of the Aides. Although when you needed one, they were not quick to come to the room.


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Medicare Ratings

Medicare provider number: 335342

Health
3.0
Overall
2.0
Quality
3.0
Staff
1.0

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