From the Provider
Reviews of Harris Hill Center
Average Rating: based on 1 Review
I am a friend or relative of resident
My step-mom's time at HH was unsatisfactory in terms of the wait times for service/help (up to 1/2 hour), professionalism, and cost compared to other nearby facilities. The PT staff seemed to focus more on their program/plan than on my step-mom's needs, fear and personality. Last, we asked for medical equipment they said they could not provide (air mattress) but the next facility did without any delay. HH needs to work on being more client-centered and on their charges. Most troubling was when we decided to move my step-mom, some of the HH staff tried to scare her into not making the change by bad-mouthing the other facility. Highly unprofessional.