Reviews of Holy Cross Rehab and Nursing
Average Rating: based on 2 Reviews
I am a friend or relative of a resident
Sanctuary at Holy Cross is a wonderful facility. My parents are both in there. They moved there two years ago. Their staff is very professional and very caring. They check in on them regularly.
Right now I would think twice about sending your family member to Holy Cross. While some of the staff is very dedicated, most are not. I believe that the facility has deteriorated during the last year. Food is unappetizing, often cold, and sometimes served more than one hour late. The hallway smells. The rehab facility is too small and overcrowded. Patients have long waits for diaper changes. I believe that the physicians are uncaring, unavailable, and second rate. Having said all that, there are some positive attributes. The decor is fine. It is not a depressing facility. Some wings are actually quite nice. I have not seen any signs of patient abuse and I don't hear any patients cry out from neglect. I strongly recommend that you visit other facilities before sending a family member here.
Medicare provider number: 215315