Branford Hills Healthcare Center

The staff is stellar...remembering all family members names no matter how often they come to visit. They truly care for their patients, both physically and emotionally. I would rate this facility a 5 if only they were able to find the funding to create a more appeasing appearance to their facility. But they do not have the luxury to do so...which is okay because the staff more than makes up for what aesthetics lack.

This facility should be at the absolute bottom of anyone's list unless the patient will have frequent and regular visits from a family member or advocate. After only 3 days of not having someone monitor her care, a client of mine ended up in the hospital with kidney failure because the staff did not ensure that she was drinking enough fluids. The RN staff seemed capable but overworked and the CNA staff was poor at best. I would not recommend this facility unless daily visits to the patient can be made.