Boynton Beach Rehabilitation Center
9600 LAWRENCE ROAD, Boynton Beach, FL 33436
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$2,829
Reviews of Boynton Beach Rehabilitation Center in Boynton Beach, Florida
2.09
(21 reviews)
Facility
2.6
Staff
1.9
Food
2.1
Activities
2.8
Value
2.4
B Scarlet
5
|
April 10, 2023
I had my father placed there after a brief stay at JFK. We were very happy with the services. Aides were very pleasant and happy to help. It was always clean and never had a foul smell. Food was fine but I did not expect 5 star dining. I would recommend to friends and family.
mardev
1
|
February 13, 2023
I feel compelled to detail the unprofessional, arrogant, and negligent treatment my 92 year old mother and I received at Boynton Beach Rehabilitation Center (Boynton Beach, Florida) who was admitted to this facility on December 12, 2022. Less than a week prior, she underwent major surgery (after falling and fracturing her hip) at JFK Hospital (Atlantis, Florida) While waiting a day and 1/2 for AMR ( American Medical Response) to arrive at JFK and transport her to BBRehab, she arrived at the facility scared, agitated, and confused. My mother was immediately approached by several staff members who insisted on doing an initial assessment. She was very upset so I suggested they wait a bit - in my mind nothing needed to be done at that exact moment until she calmed down. Prior to that, the admissions director took it upon herself to give my mother a xanax (not yet prescribed by the physician). This Director is also the same person who insisted I immediately go into her office to tell me that the billing department said they received the "wrong" secondary insurance info for my mother. This director wrote down exactly what I was to tell Medicare and that I needed to call Medicare immediately. I did exactly that only to find out that the director's information was completely wrong - there was no insurance error. Within an hour of leaving my mother, I was called by the nursing "supervisor" who was working the same day (December 12, 2022) - sometime between 10:00 am and 4 pm) mom was admitted to BBRehab. In a threatening manner she screamed that my mother was BEING DISCHARGED NOW - her exact words. When I asked where to, she said to the JFK ER. I pleaded with her to wait for my husband and I to arrive and speak to the physician but she repeated the same threat and slammed down the phone. She then called a couple more times again screaming "she is being charged NOW!!" After my mom laid there (at BBRehab) 4 or more hours for AMR to arrive, she was sent back to JFK ER. She arrived alone and confused. I pleaded that someone from BBRehab call me when AMR arrived so I could meet my mother at JFK, but noone called. I immediately contacted JFK ER and they said "this makes no sense, your mom was dicharged from JFK this morning and after only a few hours she is being readmitted to the same hospital??" In all my life I have never experienced such negligent, frightening, and horrendous treatment by "so called" professionals. What happened with my mother is UNACCEPTABLE.
Linda R.P
1
|
June 2, 2022
The bacteria spread in this facility is life long antibiotic resistant. There is only one way to pass bacteria and it on the gloves that they wear all day never changing between patients. They have destroyed our lives with a bacteria that has no antibiotics to kill it. Over three years at home and it comes back no matter what has been given. Filthy under a microscope, filthy. It looks clean but it's horrid. Sepsis every couple months and not once did they call 911. I would rate it zero if possible.
highview
1
|
May 17, 2022
Had a loved one there and I can tell you that the food was horrible. He stopped eating and became weak. When we were moving him out, we found dead cockroaches, a urine soaked shirt and shorts stuffed in a drawer, and spoiled food with flies in the room near food. The nurses were overworked but were very nice. For the most part, the CNA's were lazy and did not respond to calls. My loved one is paralyzed and cannot help himself or get out of bed for help. We had to ask for a standard sized hospital bed ( he is a big man) instead of the small beds provided. I do not recommend this facility
Beverly l R
1
|
January 16, 2022
After my stroke I went here for rehab - I was treated very badly. I didn’t have my speech back yet but my head was pushed up against the railings while bathing me - leaving me with bruising and bumps above my eye. My daughter has pictures. I couldn’t speak yet and when they would wake me at 5am to wash me up - I would be woken from a sound sleep abruptly and treated very unkind. I was spoken to cruelly at times (as it took me a little longer to understand) and treated like I was nothing - when I finally began to speak - it was only tiny amounts and I slowly began to tell my kids that I was not being treated nicely - through my tears and my small words - my children started staying with me every minute until they could get me out of there. I will never forget how I was treated - I am a massive stroke survivor - my days are still not easy but how I was treated here will never fully leave me
BYR
1
|
September 24, 2021
My father was a patient there for two weeks before we moved him to hospice. During that time he fell at least twice and injured himself. He was totally blind and very hard of hearing nobody ever cut his food or spoke to him, they lost his hearing aids and do not put his teeth in it. We filed a complaint with DCF but the cure did not improve despite the Administrator providing lipservice to my mom and I sure her that things would be better. They are grossly understaffed and have one LPN working on a unit that has three Corredor’s. My father died the day after we moved him to hospice and he did not have a terminal illness. I would not send anybody to this facility.
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Services and Amenities of Boynton Beach Rehabilitation Center in Boynton Beach, Florida
General
- Resident Capacity: 168
Medicare
Health
2.0
Overall
2.0
Quality
0.0
Staff
3.0
About Boynton Beach Rehabilitation Center in Boynton Beach, Florida
Boynton Beach Rehabilitation Center is a Senior Living provider in Boynton Beach, Florida that offers residents Nursing Homes services. Contact Boynton Beach Rehabilitation Center for more details on services and rates.
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