Mountainview Care Center At Boulder City

The smell in the place is horrible and the staff is far from friendly. When we call the phone rings off the hook with no answer including holidays. It is so hard to get a hold of our family member. I have heard the staff using curse words and acting unprofessional. Overall it's not dirty however I feel it could be more clean and something could be done about the smell. The place is currently going under lots of renovations and upgrades I am hoping this will help with the smell. Overall, this is the type of place I pray I never end up and am glad my sister in law is somewhat able to care for herself, unlike other residents.

The facility smells poor always. The nurses on staff are not very friendly or helpful. When we try to call and reach our sister the phone will ring off the hook with no answer on the nurses line as well as the resident phone. Our sister is a diabetic however, she does not recieve a special tray and also gets deserts with sugar and things she should not have. We have overall had a bad experience here however, we are not in the position to be able to change her place and she has a caseworker that helps her.