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Reviews of Crystal Lake Hlthcare & Rehab


Average Rating: 2.5 based on 2 Reviews

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Crystal Lake Hlthcare & Rehab
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Posted by NJSHORE October 07, 2012
4.0

I visited this facility

As hard as it was having my grandmother at that location, I thought the staff working at Crystal Lake was very professional and pleasant to be around. I was always depressed while I was there but I 100% attribute that to the fact that my grandmother was so ill, not to the facility itself. The nurses were very nice and formed a relationship with my mother because she was there so often visiting my grandmother. Overall I liked this facility and I would send another family member there if I had to. A- Total rating.


business
Crystal Lake Hlthcare & Rehab
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Posted by edodd July 13, 2012
1.0

I am a friend or relative of resident

My brother has been in this facility for a number of years. He is not mentally challenged, nor does he have a debilitating illness. He had throat cancer and is living with a trach with a stomach tube. He is there because he had difficulty caring for himself. He is now being treated as a prisoner: he is not allowed out of this facility --- he must wear an ankle bracelet, nor can he spend the day at his mother's home. This is all because (1) his mother dropped him of a ways from this place so he could get some fresh air and walk back and (2) he became angry, and because he wanted to be alone for awhile, went into his closet. He fell asleep. They could not find him, and when they did, they moved him to a different floor (where the more seriously ill, or emotionally challenged residents are. When he has asked for medication, he is kept waiting. He is supposed to have a pancreatic test, which is continually being "rescheduled." He is a very intelligent man, but has (or had) issues with alcohol, ineptitude, discrimination, & lack of attending to his needs. His mother is too elderly to properly care for him and is increasingly disturbed and distrought. She feels helpless in this situation, a burden no one should have to live with. I believe she feels guilty enough about that, without having to witness this treatment. My brother doesn't always use the best common sense, but is that reason enough to keep him a prisoner???


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Medicare Ratings

Medicare provider number: 315125

Health
1.0
Overall
2.0
Quality
5.0
Staff
3.0

Location of Crystal Lake Hlthcare & Rehab


Features of Crystal Lake Hlthcare & Rehab


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General

  • Ownership type: For profit - Corporation
  • Sprinkler status: fully sprinklered
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