ProMedica Skilled Nursing and Rehabilitation (Rossville)
6600 Ridge Rd, Baltimore, MD 21237
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Reviews of ProMedica Skilled Nursing and Rehabilitation (Rossville) in Baltimore, Maryland
2.41
(12 reviews)
Facility
3.0
Staff
2.5
Food
2.8
Activities
3.0
Value
3.3
Karen
1
|
January 29, 2024
My mother was here for a month. It was a horrible experience. Some nurses ignored by Mom. They wouldn't put her on the toilet when needing to go saying she can go in her depends. They lost her glasses, which were later found in the laundry. Then they lost her dentures, which haven't been found. In the beginning they were communicative about the dentures. Now they are ignoring all calls. and won't return a message. The therapy I wouldn't even call therapy. It was a waste of time. After losing her dentures, she was to be on a soft diet. This never happened. They brought her chicken and ham steak. She was losing weight and supposed to be given a health shake a few times a day. This didn't happen unless they were reminded. We also found her meds on the floor and in her bed.
Glen
4
|
October 6, 2022
Right now, my dad is at ProMedica Skilled Nursing and Rehabilitation (Rossville). Some of the nurses gave very good attention. However, some of them completely ignored my dad. They wouldn't even put hearing aids in his ears. There were some great ones and there were some that weren't. The rehab was pretty good. The staff seemed to be quite overworked, so the timing for a response was slow most of the time. Some definitely would be a 5 and some of them were 3 depending on how attentive the people were. We were there every day, so we got an idea of what was going on. My dad was requiring his food to be pureed, and they did a nice job of that. My dad just had no taste. They changed that as he got a little bit better, so that was good. My dad wasn't interested in participating in activities, and very seldom did they come in to ask if he wanted to go or remind him of what was there. He was not getting out of his bed very often or sitting in a chair where he could read the schedule. Nobody was going out of their way to make sure he went. They had an ambulance in front of the building, but they hadn't repaired that in half a year, and that looked bad on the outside. They need a little bit of paint here and there. It's an older facility, but the floors were maintained nicely, and the other rooms were clean.
Provider Response
Brenda
3
|
October 18, 2019
My husband had rehab at Manorcare Health Services Rossville. His room was bigger than the other ones he's been in, but there were some things I would update. The services depend on the day and time. He's been moved to two different wings, one wing I liked better than the other. At every facility I've been in, the overnight crew and weekend crew have been horrible. The dayshift was great. The food was not good and had very small portions. They had a calendar of events like Bingo, karaoke, and church services. The only thing I liked about it was the physical therapy, which is what he's there for. Physical therapy was great. The facility had a good layout.
Provider Response
Donyah
1
|
May 17, 2019
Please do not send your love one there. The whole entire staff is horrific. The food is terrible and the place smells like a Zoo. Rehab gym is lacking equipment and the manager ( Marvin)of Reb Department has no clue of whats going on in he's department .We had to visit my grandfather everyday ,to provide food abd make sure he was taken care of. The staff is so rude and unprofessional. Nursing staff would give my grandfather meds that would make him fatigue and he wasn't able to rehabilitate, which is why ihe couldn't fully participate. Got his dys messed up.When we had a care plan meeting, we the discuss and emphasize that my grandfather's Medication makes,him fatigue, so can he have Rehab in afternoon, we were all in agreement, ,couple dys,later the Rehab manager wants to discharge my grandfather. I have when to the rehab manager several with many complaints. The Family will contact the central department. Another thing .my grandfather toe nails was growing in his skin ,who can rehabilitate with that. Whole entire Facility is Horrible.
Provider Response
Terri
4
|
August 31, 2018
Manorcare Health Services Rossville is kept very clean and the staff has been lovely to my mother. They have bingo, arts and crafts, movies, and they celebrate birthdays. The food looks and smells pretty good.
Provider Response
toyaw
1
|
August 22, 2018
They hire very unprofessional, unsanitary, and rude nurses. They continue to state how they are a 5 star facility; and I quite frankly don't see how. The state of Maryland needs to shut this place down!
Provider Response
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Services and Amenities of ProMedica Skilled Nursing and Rehabilitation (Rossville) in Baltimore, Maryland
General
- Resident Capacity: 172
Medicare
Health
3.0
Overall
3.0
Quality
4.0
Staff
4.0
About ProMedica Skilled Nursing and Rehabilitation (Rossville) in Baltimore, Maryland
ProMedica Skilled Nursing and Rehabilitation (Rossville) is a Senior Living provider in Baltimore, Maryland that offers residents Nursing Homes services. Contact ProMedica Skilled Nursing and Rehabilitation (Rossville) for more details on services and rates.
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