Reviews of Manorcare Health Services - Rossville
Average Rating: based on 3 Reviews
I am a friend or relative of resident
Hello ; My wife has been at this facility before for rehab and her care there was fair at best if not poor. During her previous stay which was for rehab ended abruptly when we (the family) were told that she had reached the pinnacle of her care and further rehab was fruitless. We argued to let her continue her rehab since she had only gotten 1 months rehab. this fell on deaf ears and she was discharged. She was sent back to this facility in Junw 2012 for rehab after a 12 day stay ay franklin square hospital. Again we have been told by the rehab people that like before any further rehab would be useless. Like before we took her home and worked with her and she improved greatly over what manor care said she would. I guess well have to rehab her at home to get the desired affect since manor cares professional rehab staff cant do it. After reading the review guidelines for these reviiews im sure miy entry will not be seen because its to negative and sheds too much light on the poor performance at Manor Care Rossville.
I visited this facility
My good friend and neighborhood had knee replacement surgery and stayed as a patient at Manor Care during her rehabilitation. During her stay she had great care and support. Their rehabilitation therapists were able to help her work on walking after her surgery and she was really successful. They also taught her about caring for her knees and how to walk without damaging herself. While not a permanent residential facility, it does offer some long term care as well as rehabilitation services.
My friend had a nice, large room with ample room for movement. The staff were very courteous and friendly. They took very good care of my friend and were often response for her needs. During one visit the staff even brought up a dinner for me while I visited her.
If there is a downside to the facility, parking is a premium and sometimes it can be difficult to find a parking space. However, the facility itself is very well run and open to guests. I would definitely recommend it for anyone need rehabilitation care.
I visited this facility
My experience with Manor Care, an assisted living facility in Baltimore, Maryland, was terrible. My grandfather had just had his second stroke and we could no longer provide the level of care he required at home. We chose Manor Care because they accepted his medical insurance, without, unfortunately, conducting a thorough review of the facility. I arrived one day during visiting hours to find my grandfather nude from the waist down and covered in his own feces. I told the nurse on duty and she told me that she was busy and that someone would help me in a minute. Twenty minutes later and there was still no sign of a nurse or caregiver. I was furious and spoke to the director in charge. She assured me that this would never happen again. It did happen again, only this time my grandfather waited an entire night before he was cleaned.
Medicare provider number: 215109