Reviews of Future Care Northpoint
Average Rating: based on 3 Reviews
I am a friend or relative of resident
You would not want to even put your dog in this facility ! Your love one will lay in shit all day ! They don't clean the rooms, don't help the patients and everytime you contact walter who is head of this place , everyone cleans up and acts like everythings ok here at the facility... the food that is fed to these patients looks like meals from a frozen banquet meal. I will just let you know you will be contacting the health department once your love one is long term at this future care on north point.... Spider webs in the rooms... they don't sweep the floors.... It's terrible , look up the reviews for this facility. This place is a joke....
Accommodating and ProActive Staff!
My mom has been at FutureCare Northpoint for six weeks. The staff is attentive to her concerns: when she expressed her wish to "go home" (which she is unable to do due to physical constraints), the staff called the family in for a meeting with Mom to discuss the situation and really made her part of the process of understanding her physical state without being pushy. Physical Therapy is outstanding. Once a patient goes off physical therapy they have 2 staff members who come around and just walk my mom regularly to keep what mobility she has. The facility is very clean and my mom is being well taken care of. Compared to other facilities (mom has been to 2 others), the staff is more on the ball and the whole atmosphere is just more relaxing than other places. Her many medications are well managed. I would recommend this nursing home!
Is there a place to put negative stars in the rating? Avoid doesn't say it!
I would not leave my dog at this place! My mother was there for just over 72 hours. She received very little care, and fell while she was in their care and was left lying on the floor. The staff physician makes no attempt to see new patients. Nurses feel empowered to be rude, apathetic and indifferent because they are not held accountable. Staff is pleasant to patients while family members are there, but many put on a different face when you leave. Nurses - (and I am using the term figuratively) are antagonistic and confrontational - particularly if you question them. Be smarter than we were. Find somewhere else!
Medicare provider number: 215147
Location of Future Care Northpoint
Features of Future Care Northpoint
- Ownership type: For profit - Corporation
- Sprinkler status: fully sprinklered