Kentwood Nursing Facility

I am a friend or relative of a resident

My grandmother was placed in the Kentwood nursing home when I was 20 years old. Upon arriving to the nursing home I was not met with the smell of urine or a place that was dirty. There were fresh flowers in the lobby. The receptionist was very nice and welcoming. She asked if there was any help that we needed and directed us to the correct individual that could help. We then spoke with the nursing director because we wanted to know how my grandmother had been doing. We were glad to hear that she was doing well, she was getting along with the staff and other residents. Since it was our first time visiting we were given a tour and it was very clean. It also was close to lunch time so we were able to see the food that the residents were served. The food smelled great and looked delicious. Once we visited my grandmother's room I could tell that she was happy and enjoying living there. One thing that I had a problem with was that the CNA's were standing around. The rest of staff was on task though.