Signature Healthcare of Buckhead

My introduction to this facility came when my husband needed a facility for rehab after an extended hospital stay. A representative actually walked into his hospital room to introduce the facility to me. I told her I was not interested in her sales pitch. Nevertheless, she continued to tell me about the facility. Because it was only three blocks away, I accompanied her for a tour. From the outside the facility looked like a small office building. Interior decoration was pleasant with subdued colors, but I was struck by the extremely low ceilings.All of the staff were neatly dressed and pleasant. But the common areas did not seem welcoming. Patient rooms were small. Hall were narrow.Dining facilities seemed crowded. I was introduced to the therapists and shown the workout space. The sales rep showed me a small outdoor "garden" that was being developed. She told me about the regular"Wine and Cheese" event to which families were invited. I was assured I was not restricted to short visiting hours. Still, there had been nothing that said I was looking at a place where I wanted my husband to spend however long was required. I saw only mediocrity. I also called the director the next day to tell her I did not appreciate the intrusive salesperson.

This is a very warm and caring facility. Great rehab, clean surroundings

My first visit to this facility was far less impressive than I expected. Several staff members (at least 4)were standing at the reception desk engaged in what sounded like personal conversation and not one acknowledged my presence. I waited a few moments for their conversation to stop however I ended up interrupting in order to find out where to go to speak to someone about registering my father who had been admitted earlier in that day. It has now been a week and I still am not impressed. Thus far I have found the staff is inattentive, many demonstrating lack professionalism, inadequate communication among staff and patient, and no hot water in the resident room. I am hoping this is an off week at the facility, but I do not think I would recommend at this point.

While visiting this facility, I would have to say that I did not notice any activities going on with any of the residents here. I did not see any patients on the floor unless they were in wheelchairs by the nursing station. I would say that the facility was nice and clean, and the nursing staff were pleasant when spoken to. In my opinion, I just did not see anything that made this place feel like a place to call a home for a family member.