Reviews of Fairlawn Haven
Average Rating: based on 2 Reviews
I am an employee
Thank you for your comments. We agree that the split rooms are small and it is often best to visit with a resident in a common space. Fairlawn is in the process of renovating our care center into neighborhoods, with more private space for each resident. Fairlawn does offer over 30 private rooms with the goal of having only several shared rooms when the renovation is complete. We apologize for any rudeness you may have felt from our staff and we will continue to emphasize the importance of caring and service to both our residents and their families.
I am a friend or relative of a resident
The experience that I had at Fairlawn in Archbold, Ohio was an average experience. The rooms were very small and crowded for two people who are supposed to be living in the rooms. They didn't have any space for their own clothing but a very small closet. The room was very small to allow family members to come and visit, if you wanted to spend a lot of time with the resident you had to have a nurse come and help you move them into the common area where it was very hard to understand your family member, or into the dining hall. The staff was friendly when they wanted to be. They were rude 90% of the time, because you asked them about something with your family member. Especially when your family member is sick or you are waiting to get results from the doctor after they had come in for a visit. If you are just asking for help with moving your family member then you are ok. Overall the care of your family member is good at Fairlawn, but the staff can be a little on the rude side to family members.
Medicare provider number: 366290