Bay Ridge Health Care Center

I am a friend or relative of a resident

I am pleased with Bay Ridge Health Care Center. We just have some issues concerning communication. I've been playing cat and mouse with the social worker trying to find out what's going on and what's the progress about our Medicare coverage but we haven't heard anything about it. They used to tell me everything about my mom once a week. But now I haven't heard anything for the last three weeks so I put in several calls and they just put in the call to the nurse. When I ask the nurse how she is doing, she always say that she is doing fine. I want to know what's going on. I want more detailed information. I want every department to call me and tell me everything about her condition. I think they should communicate with the families on a regular basis.