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(800) 558-0653

Manorcare Health Services-alexandria

1510 COLLINGWOOD ROAD, Alexandria, VA 22308

(800) 558-0653 (Call a Family Advisor)

3

(8 reviews)

Offers Nursing Homes

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Reviews of Manorcare Health Services-alexandria in Alexandria, Virginia

3

(8 reviews)

  • Facility

    3.0

  • Staff

    2.0

  • Food

    3.0

  • Activities

    1.0

  • Value

    2.0

Senior Review

2

October 26, 2021

I am a friend or relative of a current/past resident

I would not advise anyone to have their relative stay at Manorcare. My sister was there for a month and they tried to discharge her because they said she "threw herself on the floor" and was yelling. She told me that she fell on the floor and no-one would come to assist her! This facility was not attentive to my sister's needs until they were in a position where other eyes were on them, like people from the Long term Care Ombudsman program and DMAS. An infection landed my relative in the hospital and she said she was glad to leave this place. This is not a place we could recommend for anyone.

Provider Response

We are sorry that your family has had a negative experience at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.

J

4

July 17, 2017

I am a friend or relative of a current/past resident

My friend was at ManorCare Health Services. It seemed fine, and the rooms were all clean. Everybody that was there seemed happy. The facility is nicely located, and there's plenty of parking.

lovely167

5

January 19, 2017

I am a friend or relative of a current/past resident

Great service! Small, family feel. Wonderful therapy services. Excellent staff. All around a great experience.

Provider Response

Thank you for sharing lovely167!

TS825238

1

August 22, 2016

I am a friend or relative of a resident

My wife went from the hospital to Manorcare. However, it was not a good experience. To start with, the hospital had sent over an order for them to have a piece of medical equipment for my wife, but when she got there, she was told that they did not have it. They had sent her prescription information, but nobody seemed to really look at it. There were certain medications that had to be taken with meals or certain times of the day, and they were just giving them out whenever. That was not very good. They also gave the wrong medicine and brought medicines in a package that had somebody else’s name on it. There were other things that we found not good. They were very cramped and uncomfortable. The rooms were relatively small. You might get in the bathroom if you tried really hard, but there was no way to turn the wheelchair around and there was no way to get out of the wheelchair to the toilet without being able to stand up; there also wasn’t much room for anybody to come in and help. After three days with that, we had to get her out of there and come home. It was very difficult to accomplish and there was nobody there with the authority to sign anything. However, with all the stuff that was going wrong, we were not going to wait for somebody who had signing authority. We just had to get her out of there.

cm hidden treasure

4

November 21, 2015

I am a friend or relative of resident

My elderly father was there with a broken leg the summer of 2015. I would like to thank the PT (Brittany & Kristin) who were excellent, Jamila Ali, RN who listened to a couple of serious concerns and addressed them immediately, Richard (Supervisor of Nursing) who always had time for me and my questions no matter how busy he was and for Maxine and Sierra as the CNA's. I would also like to thank Nancy Rubel, the SW who was very helpful and compassionate. Thanks for making a difficult situation so much easier for me to deal with. I was always full of questions and everyone was good to humor me and answer my concerns. I would like to thank all of the above on behalf of my father and me.

Trish7395

1

July 14, 2014

I visited this facility

The staff there beat my 98 year old grandmother. She has a black eye and blood clots in her brain and has been admitted to the hospital. Do NOT bring your family there!

Caring71367950

5

October 28, 2013

I visited this facility

Somebody referred Manorcare to us. They gave me the address so I visited it. The facility was very good. The staff accommodated me right away. They're very good. I would recommend this place.

Erin-1

2

December 15, 2009

My loved one stayed here

My loved one stayed in this facility twice this year and both experiences were subpar. The first visit they were unable to bath themself and the orderly would leave the towels on the bed daily and not help. They went unbathed for a week and a half. This wasn't brought to my attention until discharge for fear that they would receive retribution for complaining. Upon the second visit they were left sitting on the bed unable to reach the call bell, they were unable to get back in the bed unassisted, and was yelling for help and no one came for 30 minutes. A patient in the next room even sent for help and was told that the patient asked to sit on the edge of the bed and was fine.

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Services and Amenities of Manorcare Health Services-alexandria in Alexandria, Virginia

General

  • Resident Capacity: 96

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    2.0

Medicare Provider Number: 495011
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Manorcare Health Services-alexandria in Alexandria, Virginia

Manorcare Health Services-alexandria is a Senior Living provider in Alexandria, Virginia that offers residents Nursing Homes services. Contact Manorcare Health Services-alexandria for more details on services and rates.

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