From the Provider
Reviews of Heritage Hall East
Average Rating: based on 2 Reviews
I am a friend or relative of a resident
The people at Heritage Hall were very good and nice. The facility was clean. My grandmother was there twice now and we were satisfied with their care.
I visited this facility
I visit my grandmother who has Alzheimer's Disease multiple times a week. The facility is clean, there is plenty of activities for the residents. They have pets for them to enjoy, movies, games and regular scheduled activities. The staff has been nice and welcoming but they do not follow what we request. We want my grandmother to get up out of bed at a normal time every day even if she gives them trouble. They will let her sit in bed, missing out on all the activities such as bingo, and let her just sit in bed even though we want her to be up.