Reviews of Bermuda Commons Nursing and Rehabilitation Center
Average Rating: based on 9 Reviews
Friend or relative of resident
Thank you all for being there for Faye. It takes a special person to perform the kind of work you have chosen.A special thanks to Dana during her final hours. Dana was so professional and Caring. Thank you
Friend or relative of resident
" A very special thank you to all of the caregivers of Mr.Phil. We love and apprecaie each of you so very much. May the Lord bless you all.
With Love & Gratitude, The Family
After placing our loved one at BCN we were told about this site. I was taken back at the comments on this page. Maybe because we have had so GREAT care given to our mother and ourself. I did see that the posting were old and that the home has gone thru alot of changes, and it looks to be for the better.We are always welcome to the home and have not had any trouble there. We understand that there is no place that can give one on one care other then home, But we are unable to do that. When asked we always get an update for the Nurses there.( well we have to ask because they are great but unable to read our minds....but sometime I wonder if they do). I only wish that they were able to have more staff, but with the way thing are today we understand why. This place is clean, frendly, and most of all CAREING. If you look deep enough you can always find something wrong with anything, But if you LOOK DEEPER you will find the BCN is a great place for not only the old, bit the young too. The rehab dept. works with in house and I have seen people come in for appointments. Now they will work people hard, but in a nice way.that is what they have to do, to get them better.I'll close now but saying this ,I hope if I need a home for myself that BCN will have a room open
Avoid this place if you can
Today I found out that this facility cancelled my mother's appointment with her surgeon's office 6 days ago. They did not notify me prior to this or after the fact. I found out only because I checked with the surgeon's office this afternoon to double check the time. I have already taken another day off from work that is now wasted. I am an instructor so I have already cancelled my classes for tomorrow. I can't believe they have the right to cancel elderly people's appointments without some prior consultation with the family. Their voicemail message is that they value family involvement, what a joke. There is no communication between this facility and the family. They are understaffed, and poorly managed. I would not recommend this place to anyone.
Many times we were promised a phone call about the status of my Dad-only got a call 2 or 3 times.Nurse told me Dad couldn't have pain meds because "it wasn't time."I was promised a letter to the VA for benefits which was never done therefore lost Dad's veteran benefits.He was suffering so bad until Hospice was notified.He was at this place about 6 wks.and we are so glad he is not there any longer as he passed away 3/24/10.
Don't send your parent here.
This is a very poorly-run so-called skilled nursing institution. The only positives in my mother's two-month experience were a few of the individual nurses and aides. Otherwise, the place is so severely under-staffed that it's impossible to know what is going on unless you are there 24 hr/day to monitor and ask questions, but even then, communication is poor. For example, we first met the social worker as we planned mother's discharge. The director was almost never in her office or available, and the bookkeeper was unable to explain the charges in plain English. Both seemed to have chips on the shoulder. Mother was failing, dying while there; once moved to a caring, competent facility, she has thrived. It is amazing what a difference a quality facility can make. This is not one of them.
My loved one used this service
I have been in many rehab centers and assisted living centers. The nursing staff is uninformed,and uncaring. The staff assured us that bed alarms and mats would be placed around my loved ones bed, due to risk of falling, that is yet to be done. The person attending yesterday failed to make sure that my loved one was placed properly in the bathroom before releasing them, of course there was a fall and injuries. This facility is not for people who cannot care for themselves. Hope to get mine out asap.
My loved one stayed here
I would not recommend this facility to anyone who cares about their loved one. My grandmother is currently residing there. I work in a jail and inmates are treated with more respect than the occupants of this facility. They have not been able to get my grandmother's blood sugar down, they wait hours before catheterizing her (and sometimes it is 10pm or later when they do it, even when she is in pain), they have not weighed her since she went there 31 days ago, etc. There is a long list of problems. She is supposed to be weighed every day to see if she has gained fuild on her lungs, but it has not been done, yet. They advised her to walk around after her sugar was 485 and she fell to the floor. She fractured her hand in two places and they did not send her to the hospital until the next day. I am working avidly to find better accomodations for my grandmother. If I could, I would not even rate this facility with one star.
My loved one stayed here
If you or your loved one needs rehabilitation at this facility be careful. Inadequate therapists and the manager of that department is not trained very well and inexperienced. I found him very rude with the patients and family. The reason i am submitting this negative comment is because the Director has yet to call me back to discuss any issues. Still waiting, it has been 4 weeks.
Medicare provider number: 345543