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Atria Park of San Mateo
2883 South Norfolk Street, San Mateo, CA 94403
(800) 558-0653
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Reviews of Atria Park of San Mateo in San Mateo, California
3.74
(35 reviews)
Facility
4.4
Staff
4.7
Food
4.3
Activities
4.4
Value
4.5
Alyssa
5
|
July 15, 2023
Our tour experience at Atria Park of San Mateo was great. The staff member who guided us through took a lot of care with us and made sure we had everything we needed, even though I couldn't stay the whole time. The facility was really nice. We're very impressed with them. Everyone was so lovely. The staff was really helpful. Everyone we ran into was very friendly and kind. They seem to really like working with the clients.
Provider Response
Diana
5
|
September 19, 2021
Atria Park of San Mateo was a really beautiful place and very well kept. They had just recently completed remodeling, so the carpets were lovely, the wallpaper, the fixtures, the painting. Everything was just absolutely gorgeous. The rooms were very nicely done. They also have memory care there and those apartments were also very nicely done. In the hallways outside the room, they have a shadow box in front of each resident's room and the shadow box are items that the family brings and they arrange the objects inside in a very artistic, very beautiful way. The rooms were very much alike. Just going in as a stranger, just walking through, I kind of wonder how these people who are memory impaired find their room, but that's how they do it. They have these shadow boxes which are just filled with the resident's own memorabilia, things that are meaningful to those residents. They're all very artistically and beautifully arranged. It's really interesting to look through everybody's things. Hopefully, those people will recognize their own things and those are meaningful things to them. I thought that was a nice way of helping them find their rooms. The people were all very gracious and very helpful showing us anything we wanted to see. They offer full services like incontinence care. They have nurses there, an RN, not just an LVN. The fees were too high for me, but I was very appreciative of the fact that they were going to try to work with me and that they were willing to try to work something out; not everybody is willing to do that. The place was very nicely arranged.
Provider Response
Thomas
5
|
June 24, 2021
The staff at Atria Park of San Mateo are very cordial, attentive and caring. It's a top flight facility, extremely well-kempt. They have activities, arts and crafts. They have a gym, an exercise room, a beauty parlor, a terrace, and all the amenities. It's like being on a cruise ship. I'd say it's well worth the value for money. If you want really the best care and that they are sincere in their work, it seems to me that this particular facility offers that. I'm someone who is new to the whole thing, and it is amazing. It's expensive, but you can't get much better.
Provider Response
Lorena M.
5
|
June 4, 2021
We were so glad to finally be able to visit our dear friend in her room. Upon entering, we were immediately welcomed with a warm greeting. The lobby looked well kept and clean, as well as through out the hallways as we walked up to the apartment. It was around lunch time, so someone brought the meal to her, which looked and smelled delicious. We enjoyed our time and thought the staff were really friendly and welcoming. The facility is beautiful and felt very homey. She said that everyone gets along nicely and enjoys socializing during activities, especially at their weekly happy hour events.
James
4
|
July 22, 2019
Our experience with Atria Hillsdale has been very good. My mother's in their memory care facility and I like it. It's good and small scale, so the ratio of caregivers to the clients is good. Her room is adequate. They're finishing construction of a new wing that they'll be moving into next month, so I'm anticipating a definite upgrade. I have no complaints. They have bingo, physical motion classes where they bounce a ball around, and sing-alongs. They keep them occupied, and there's an outside area, but with supervision. It's a locked down facility. There's a dining area where they eat and watch movies and a common room for exercise and other activities.
Julia
1
|
April 18, 2018
We do not like Atria Hillsdale at all. Our experience was very poor. We met with the sales director in the office and told them that we're just investigating all the facilities in the area and that we won't be needing it soon, and in two or three minutes, he sent us to talk to one of his staff. The staff member was friendly, however he doesn't know much. We asked them to email us their floor plan and other things, but there was no response or follow up, no nothing.
Provider Response
Shaun
3
|
February 26, 2018
The only issue about Atria Hillsdale was it's a big company, so it wasn't best suited for my father. The rooms were good. They offer the normal amenities, but it's not something we're looking for in memory care.
Nancy
5
|
February 12, 2018
My friend moved into Atria, and I think it's very good. They're under construction right now, but it's fine. She has two rooms, and they help her clean. They also give her medicines. They have a full program of activities with things going on all day long. She's joining in on a lot of things. They have a nice dining area and a separate one for the memory care clients.
What you can do with Caring
Costs for Atria Park of San Mateo in San Mateo, California
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$4,395
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$8,095
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,395
Starting Price
Services and Amenities of Atria Park of San Mateo in San Mateo, California
Costs
- Rent Plus Care Fees
Room and housing options
- Companion Suites: No
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Dining Extra: Ethnic meals
About Atria Park of San Mateo in San Mateo, California
Located 20 miles south of San Francisco - bordering Foster City Lagoon and near parks, shops and cafes. Atria Park of San Mateo is a welcoming community with all the comforts of home and discreet, personalized care available 24/7. For individuals with Alzheimer's or other forms of dementia, the community offers Life Guidance forward-thinking memory care in a secure, structured neighborhood.
Along with assisted living and memory care services, Atria Park of San Mateo offers enhanced supportive services provided by a licensed nurse on-site 24/7 or additionally trained staff. These services include oxygen management, diabetes management (insulin storage, reminders and injections), assistance with CPAPs and other medical equipment, and more.
Community features include a patio, courtyard, outdoor dining space and beautifully landscaped grounds with walking paths. Inside, you’ll find multiple dining venues, a movie theater, library, salon and spa, and inviting common spaces for gathering with neighbors.
Chef-prepared meals full of flavor, variety and flair are on the menu every day, and monitoring and assistance with mechanical soft, pureed and thickened liquids diets is available.
With a calendar full of engaging events and discreet support available when it's needed, residents enjoy a simplified life and daily opportunities to connect “ without the stresses of maintaining a home.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 390 locations in 45 states and seven Canadian provinces. Atria is the residence of choice for more than 41,000 seniors, and the workplace of choice for more than 15,000 employees. Atria creates vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in the world.
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