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Brookdale Redmond

1942 SW Canyon Drive, Redmond, OR 97756

(800) 558-0653

Verified Partner

4.17

(17 reviews)

Offers Assisted Living, Independent Living, and Memory Care
Top rated on Caring.com

2015, 2016

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Reviews of Brookdale Redmond in Redmond, Oregon

4.17

(17 reviews)

  • Facility

    4.5

  • Staff

    4.4

  • Food

    4.0

  • Activities

    3.8

  • Value

    4.6

Top rated on Caring.com

2015, 2016

Denise

3

December 17, 2023

I visited this facility

We toured Brookdale Redmond. The place was nice inside. The people were friendly. But the carpets were filthy and stained (the ones that were available), but they were good-sized. They were okay. They showed us the dining area, the sitting area, and the rooms. The staff who toured us was good. They need to improve on the cleanliness in the room though. A new carpet would be nice because that was pretty bad. The guy that showed us around was nice, but we never got any information to bring home. There was no packet or anything, so probably that would have been very helpful to share with my mom.

Provider Response

Thank you for taking the time to visit and provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.

Linda

4

June 23, 2023

I visited this facility

The tour at Brookdale Redmond was fine. The young lady that led the tour was a very excellent presenter. She did an excellent job. The apartments, as they are, seemed fine. They're just way too small for us. They served us lunch, and the food was great. We just ordered one of the side dishes though. We didn't order a full meal. I didn't interact with anybody except the sales rep and the receptionist, and they were great. As far as services, I would give them a five-star. I can't believe all they provide. I think it's wonderful. If the apartments had a little bit more room, we would be interested. They take care of medication, they take care of scheduling doctor's appointments, and they provide transportation to doctor's appointments. They have a doctor and a nurse on staff all the time. My husband liked the place. For other people, I'm sure it's a perfect place because they seemed happy there. We did see one person doing a jigsaw puzzle. Other than that, we didn't see anything going on.

Joan

5

April 14, 2023

I visited this facility

Brookdale Redmond was very nice. It felt very comfortable and welcoming. The room was very acceptable and very nice. There was just no empty room that we could see, and that was a little disappointing. We had to kind of sneak into one of the resident's rooms. Michelle was wonderful though. She did a great job. They let us have lunch, which was great. My mother thought it would be a fine place for her to live, and we actually put down a deposit.

Cherie

5

March 18, 2023

I am a friend or relative of a current/past resident

My husband is in Brookdale Redmond. I love it. It's great. He's in memory care. It's beautiful. He has a private room, and it's very nice and large and has nice windows. Most of the caregivers have been wonderful. The nurse is above and beyond great. The assistant manager, April, is wonderful. I appreciate all their help. There's not much offered though. They have television and popcorn (that's about it). The meals are wonderful and balanced, and they taste good. They give them snacks, and they always have dessert.

Pilar

5

August 3, 2022

I am a friend or relative of a current/past resident

I had known about Brookdale Redmond, because we had another family member who lived there before, and we needed to find an assisted living home for my mom that would accept Medicaid and they were one of those places. So, we've put her here and it's been working out well. They called me right away, made an appointment, and they were super professional and very easy to work with. They just made the whole transition extremely easy. Living there is like you're going on vacation to the Hilton. It's very nice. I like it. It's very open and it's got big windows. One side of my mom's room has all the windows, so it's very bright. They have a bus that would take the residents out to certain places as far as doctor's appointments and shopping. The staff has been amazing. They're super kind. They all wear masks and are just really nice. My mom loves vegetables and they've tried to accommodate her likes, which is nice of them. They're located on the street, so they don't have an open park-like area, but they have a beautiful courtyard in the middle of the facility that's kept up nicely. It has a fountain and it's super nice and clean. They make efforts to have a sun tent, so you always see the residents outside under the sun tent.

Betty

5

April 2, 2022

I am a friend or relative of a current/past resident

My mother-in-law is at Brookdale Redmond and it's very good. The people are very friendly, and they gave us all of the information that we needed and worked with us, and it was just a great experience. The food is excellent. There are vegetables and fruit, and they have their big meal at noon and then their lunch in the evening, and it's just perfect for older people. They have activities every day. I'm very happy with the price we're paying.

Dave

2

August 16, 2021

I visited this facility

I really didn't feel that Brookdale Redmond was set up for independent living. The rest of the place is also set up for assisted living. I'd rate them fairly low because their facilities don't meet our needs. The staff who gave the tour seemed knowledgeable. To be in independent living, you have to take one of their 2-bedroom cottages, which are very expensive. The cottage was fine. It's a big, separate cottage like a house. The upkeep looked alright. I thought their lobby was messier than what I thought I would normally expect.

Provider Response

Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.

ReviewerAT1227

4

December 28, 2019

I visited this facility

I looked at Brookdale Redmond. It was a nice facility, but I just thought it was too large for my husband considering the issues he's dealing with. I thought the staff was competent. The wing that he would have been in was too large for his needs. The dining area was nice and clean.

Anna

4

April 30, 2018

I visited this facility

We were interested in the Brookdale Redmond memory care section. It was spacious and clean, it didn't have an odor, and the residents were out and about -- they actually approached us and had a conversation with us. The person during the tour was a little bit on the rude side when we told him we were going to try to get Medicaid help. He pretty much told us that we didn't have a place there. They had a room with a piano, and a room that they called the chapel.

Grapes

4

November 30, 2017

I am a friend or relative of a current/past resident

My mother-in-law is staying at Brookdale, and it's nice. The services are pretty good, and the staff is very nice. She doesn't like the food, she only likes the breakfast. They have exercise class, and many different things if people are interested in doing them.

Anna31

5

January 30, 2016

I am a friend or relative of a resident

Brookdale Redmond has a lot to offer. It was a very nice facilty. Mom fits right in because she found a couple of ladies to sit with at the same table to enjoy their meals. There was another lady who has a dog too, and they walk their dogs together. They have a bus that takes them to the stores once a week. They have a movie night, play bingo, and they have an Activities Director who thinks of different activities for the residents to do. They provide the transportation for my mom’s appointments with her doctors.

Caring112272750

5

September 26, 2015

I am a friend or relative of a resident

The building itself is absolutely beautiful. Even my stepdad says Brookdale Redmond (Formerly Emeritus at Cougar Springs) is the most beautiful building he's ever seen. They have a wonderful dining area for the residents and they have little places for them to go sit and read or watch television. It was just really nice. The staff is always there. They come in and they sit down and talk with him and I've seen them do that with all the other residents. They really seem to care. His apartment is very nice and roomy, and all the rooms have windows which is really nice because their grounds are beautiful. They seem to be quite adequate for what they need, being especially in memory care.

Macbham

1

March 12, 2015

I visited this facility

This place is pretty terrible. My mother-in-law is here and everytime we come here she seems very unhappy. The staff is often rude and their attitude towards the residents and guest makes me believe they care very little about their residents. For the amount of money it costs to host someone here, I would expect a more professional and respectful environment. I would not recommend this establishment.

Provider Response

We are sorry to hear that your experience with us isn’t meeting you and your loved one’s expectations. We would welcome an opportunity to discuss your concerns with you personally and hope you will call us at 877-400-5296.

Kitty4

5

December 9, 2014

I am a friend or relative of a resident

My dad had stayed at Emeritus at Cougar Springs. We chose it because of the friendliness of the people and the staff. I liked the fact that when I called, they would call right back. When we talked to them, they had answers. They were efficient. The place was very nice and clean.

Caring83193050

4

October 25, 2014

I visited this facility

Emeritus at Cougar Springs was pretty nice. I liked it and felt comfortable with it. The staff was pretty nice, and I was very much impressed with the cleanliness and the attitude of the people.

Harold14

5

June 30, 2014

I visited this facility

Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.

Harold11

5

December 30, 2013

I visited this facility

Emeritus was very nice. I was very impressed with how nice it was. It was also clean. I'm considering going there; it was very good. They had stairways but they also had an elevator for people who can't handle stairs. That was really neat. They did have nice rooms. They're small but for one person, they're pretty big. They also have cooking facilities and refrigerators in their rooms. It was nice.They also had nice dining room. The people there seemed very polite and very nice too. We had lunch and we're impressed with our lunch there. It was great! I couldn't ask for anything better. The living environment was great. They have a big room for activities like watching TV, etc. They also have a bus that takes you wherever you might want to go. The day we went, I did see a lot of people that went on the bus to go somewhere.

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Costs for Brookdale Redmond in Redmond, Oregon

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,180

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,760

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,595

Starting Price

Services and Amenities of Brookdale Redmond in Redmond, Oregon

Costs

  • Rent Plus Care Fees
  • Entry Fee Cost: 2000

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Brookdale Redmond in Redmond, Oregon

Brookdale Redmond is located in Redmond, Oregon, home to Redmond Caves, Smith Rock State Park and Oregon’s Cascade Range. Visitors describe the facility as spacious and clean with a caring, informative staff. They note that there's a piano for residents to enjoy along with movie nights, good food and exercise classes. Seniors play cards, games and watch television in the common areas. The facility’s bus takes residents to shop and dine at local eateries. Amenities include a well-stocked library, chapel and beauty and barber shop.

Map of Brookdale Redmond

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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