Lake Ridge Village

I am a friend or relative of a resident

This is a nice place. We looked around and saw some facilities where we would absolutely not send my mother! But we looked and found Lakeridge, went there and it was something that we could afford. They were so kind and show us their rooms. The other residents would let mom look into their room too. The little porch on back and the three meal a day was great! We brought her a microwave but she doesn't really know how to use it. Bonnie and Helen, a few of the staff there, they were very nice.

I would like them to improve on their food. My mom loves veggies and they only give her a scoop. Perhaps more serving on the vegetables because she doesn't get enough veggies. Also, the day mom moved in we saw a roach, and honest to goodness she'll leave if she sees another bug! And roaches are nasty. So they need a little more cleaning and sanitizing in the place. Mom is also supposed to get some help once a week with the housecleaning but her shower was never really cleaned. Mom said they were just in there for five minutes. She's also not using their linens or anything like that and so she does her own washing but sometimes she does need help making the bed up. She also has holes in her walls where they had done some drilling and those have not been filled in because they're right there in the living area, so when you walk in you see the holes. We brought it up to the staff already so I hope they do something about it.