FirstLight HomeCare - Winchester, VA
3343 Valley Pike, Winchester, VA 22602
(800) 558-0653
Verified Partner
4.9
(21 reviews)
Photos of FirstLight HomeCare - Winchester, VA
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Reviews of FirstLight HomeCare - Winchester, VA in Winchester, Virginia
tlbow69
5
|
August 6, 2023
Our family has used FirstLight now for almost 3 years. They have always provided our mother with excellent care. Specific to her needs. They were able to provide her transportation to all appointments and that included social gatherings. They even were kind enough to cook meals that she requested at times. Attendance has never been an issue, even on holidays. They have always handled any insurance issues for us too. Currently we have the same team of caregivers and have so for many, many months so I am happy to say that FirstLight really does a good job fitting the caregiver to the client AND the family. I recommend FirstLight if you want a dependable, caring and affordable company.
C. Kull
5
|
August 3, 2023
My sister currently uses First Light for 24 hour care. The care coordinator Wendy is professional and caring. If an issue does arise I can reach her day or night and the problem gets resolved quickly. I would recommend First Light for care giving needs.
Skylar09
5
|
August 2, 2023
We had FirstLight help us care for my dad. He had lung cancer. We were so overwhelmed and we weren't sure how to best help my dad in his situation. We are so thankful that we chose FirstLight to help us. Their caregivers were absolutely amazing with my dad. The communication with the office was great too. If one of the caregivers was not available, they sent someone else and even though they were "new" to my dad, they still knew exactly what to do. We couldn't have done it without them.
Allen
4
|
April 28, 2020
We got FirstLight Home Care Northwest for my mother before she passed away. We really liked a couple of the caregivers, but the other ones weren't that great. We felt comfortable talking to them so we chose them.
snow67
5
|
January 11, 2019
FirstLight is fantastic! The office responded to my needs so quickly and there is always someone available to help me anytime I call. The communication from them has been amazing. The caregivers are so loving and compassionate. I truly don’t know what we have done without them. We have used a couple other companies in the best and I can honestly say FirstLight is far far superior in every way imaginable!!
Bowen Family
5
|
January 2, 2019
Wife / Mother on Hospice at Home, so family gets visits from nurse, nurse practitioner, connect-care aide, and chaplain. However, they are come-and-go. We needed more hands-on care. We have FirstLight Home care aides 7 days a week. One is here for 5 hours each weekday and 4 hours on Sunday. The other one comes for 5 hours on Saturday. The aides are involved in bathing 3x/week, feeding meals and snacks and drinks (hydration an issue), and hygiene. They are also responsible for maintaining a safe environment and, most important to us, interacting with her as a friend and caring companion - providing appropriate activities and music and TV entertainment, reading to her and doing things with her at her level of cognition. The rewards come with smiles and appreciations - and they get a lot. I, as husband / caregiver, deal with the medicine, but the aides take care of chapped lips and lotionings. Each of the aides is responsive to my requests and the bookkeeper and manager have always been available and responsive. I get an invoice weekly and any issues are resolved quickly and fairly. I am particularly pleased that they take care of interactions with our insurance company as well. There has never been an insurance claim issue.
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Services and Amenities of FirstLight HomeCare - Winchester, VA in Winchester, Virginia
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About FirstLight HomeCare - Winchester, VA in Winchester, Virginia
Do you worry about your elderly parents being at home alone? Do you see them trying to take care of themselves day in and day out – but you know they’re just barely getting by? If you have a loved one that is need of a little extra care and who does not want to leave the home setting, then call FirstLight Home Care of Shenandoah Valley. FirstLight Home Care is a full-service home care and companion service – providing senior care to help maintain independence, assistance to new moms, respite care, and help for patients needing assistance after a big surgery.
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