From the Provider
Providing premier in home care services with our professionally trained caregivers backed by over 30 years of in-field experience, Homewatch CareGivers is recognized as a home care leader worldwide. Our focus is on customized care for individuals of all ages that preserves dignity, protects independence and provides peace of mind for the family.
Our senior care services in Western Mass: West Springfield and Northampton include:
- personal care (bathing, grooming, dressing, transfers, etc.)
- rehab care
- transportation services
- dementia care
- companion care
- errands and homemaking
- hospice support
- medication reminders
- hospital discharge assistance
- respite care
- automatic medication dispensers and other technologies to complement care
- client care coordination to address holistic care needs
Our full range of companion care and personal home care services keeps our clients safe at home, where they want to be. Quality home care lies in delivering what our clients want as much as providing what they need. Sometimes it's the little things that make the biggest difference. We believe in putting the client in the driver's seat, enabling them to maintain a personal lifestyle they choose, within a schedule they prefer, to enhance quality of life.
We know that educated caregivers bring pride and confidence to the tender job of caring. Homewatch CareGivers University is a professionally developed caregiver training platform designed to train our caregiver employees, family members providing care, and even the greater caregiver community with thousands of hours of up-to-date training courses.
Our best practices ensure we are matching our clients with the highest quality caregivers. Our hiring standards meet or exceed the most stringent state requirements. Announced and unannounced quality assurance visits by professionals are just part of our ongoing efforts to identify training opportunities so that caregivers skills continually improve.
Reviews of Homewatch CareGivers Serving Western Mass: West Springfield and Northampton
Average Rating: based on 4 Reviews
We hired HomeWatch Health Care to provide our Mom with 24 hour in home care after she had a stroke. When Mom left the nursing home, we were told she would not recover any additional skills. Mom has been home 2.5 months and many of the Home Health Aids have become emotionally invested in our Mom's well-being and continued recovery. Mom has continued to make gains and receives tremendous support when there have been setbacks. At the very least, the aids have been reliable. Very often, we have received feedback and ideas to help Mom develop more strength and gain weight. When problems arise and I call the office, I am met with a determined attitude to resolve the problem and ensure it doesn't reoccur. Some of Mom's aids have worked for this company for 10 years and feel HomeWatch leadership is focused on the well-being of the clients in their care.
I am a past client of this provider
In my dealings with Homewatch Caregivers, I found them to be extremely helpful and professional. This organization provided 24-hour care for my aunt so that she could remain in her apartment for as long as possible. While my aunt could be difficult to deal with, the workers were always pleasant and cheerful when dealing with her. They were also supportive of me and my sister. Peter and Judy Y. were also helpful to my family.
Homewatch provided superb services for our Mother for over two years ... The Provider was reliable and rendered full service care that was both professional and compassionate ... Our family is grateful for the services as provided ....
This agency provides excellent care. They are the only agency in the area that has a specialized dementia program. They are highly trained techniques that are used with the dementia population and also provide excellent support for the families.