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Homewatch CareGivers of Western Massachusetts
425 Union Street, West Springfield, MA 01089
(800) 558-0653
Verified Partner
4
(1 review)
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Reviews of Homewatch CareGivers of Western Massachusetts in West Springfield, Massachusetts
4
(1 review)
Michael
4
|
October 21, 2021
We hired Homewatch CareGivers of Springfield. So far, so good. We haven't had any issues. They've been able to help my parents out with a variety of different things. We're on our 3rd month with them right now. The billing is pretty simplistic. They send it to me, I get the bills directly, and I pay the bills for my parents. I can either pay it online or I pay by check. It doesn't make a difference how. The only thing about scheduling is that they're having personal issues and they don't have enough people. That's the only thing. I guess all health care providers right now are having issues with having staff. It's an ongoing thing with a bunch of other agencies too that I've reached into. They don't always have people who want to be there to do people's homes. Their staff does some light cleaning, grocery shopping, and laundry. They also help my mom with showers, pick up medicines, and take my mom to appointments.
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About Homewatch CareGivers of Western Massachusetts in West Springfield, Massachusetts
Providing premier in home care services with our professionally trained caregivers backed by over 30 years of in-field experience, Homewatch CareGivers is recognized as a home care leader worldwide. Our focus is on customized care for individuals of all ages that preserves dignity, protects independence and provides peace of mind for the family.
Our senior care services in Hampden County include:
- personal care (bathing, grooming, dressing, transfers, etc.)
- hospital discharge care
- transportation services
- dementia care
- companion care
- errands and homemaking
- hospice support
- medication reminders
- hospital discharge assistance
- respite care
- technologies to complement care
- client care coordination to address holistic care needs
Our full range of companion care and personal home care services keeps our clients safe at home, where they want to be. Quality home care lies in delivering what our clients want as much as providing what they need. Sometimes it's the little things that make the biggest difference. We believe in putting the client in the driver's seat, enabling them to maintain a personal lifestyle they choose, within a schedule they prefer, to enhance quality of life.
We know that educated caregivers bring pride and confidence to the tender job of caring. Homewatch CareGivers University is a professionally developed caregiver training platform designed to train our caregiver employees, family members providing care, and even the greater caregiver community with thousands of hours of up-to-date training courses.
Our best practices ensure we are matching our clients with the highest quality caregivers and following recommended protocols to minimize risk of spreading infectious diseases including COVID-19, influenza, and bloodborne pathogens. Our hiring standards meet or exceed the most stringent state requirements. Announced and unannounced quality assurance visits by professionals are just part of our ongoing efforts to identify training opportunities so that caregivers skills continually improve.
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