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Home Instead Senior Care - Waco and Surrounding Areas

2121 West Waco Drive , Waco, TX 76707

(800) 558-0653

Verified Partner

4.96

(55 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021, 2022

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Reviews of Home Instead Senior Care - Waco and Surrounding Areas in Waco, Texas

4.96

(55 reviews)

    Top rated on Caring.com

    2020, 2021, 2022

    View More

    Shawntel Kerr

    5

    September 22, 2023

    I am a current client of this provider

    Home Instead has been helping me care for an elderly family member "M". All of the care giver's have been great, ESPECIALLY Karen. We were in the hospital this week and Karen was great with questioning the doctors, understanding the situation, and keeping me posted through text and phone calls. Karen with Home Instead has gone above and beyond to make sure "M" was taken care of, had what she needed, and understood what was happening. Hats off to Karen! Thank you Home Instead & Karen, Shawntel Kerr

    91teacher

    5

    March 18, 2021

    I am a current client of this provider

    Helps with light housekeeping and preparing simple lunch as needed.

    Penny

    5

    December 31, 2020

    I am a current client of this provider

    Surpassing all of my expectations. I'm very fulfilled with my caregivers and office staff.

    Ed Ann S

    5

    November 30, 2020

    I am a current client of this provider

    Home Instead provides in-home care for my 90 year old father. He cannot take care of himself without assistance, the agency makes sure he is up, clean and dressed and that his medications are taken in the morning and evening, They prepare his meals, keep the house clean and orderly, do his grocery shopping and bring him to his doctor appointments. They have provided a tablet that allows the family to make video calls with him and this is now the only device that he answers and uses. The staff is timely, communications are great and they are responsive to my requests. Been using for three years now and I highly recommend their services.

    kbskls

    5

    July 22, 2020

    I am a current client of this provider

    we really appreciate the high quality of service that mom receives while we are at work. We feel that moms well being is promoted with the daily interaction with caregivers, gives her a chance to visit with someone outside of the family. Home Instead is outstanding as a complete team, the office staff is always so helpful. Shae and Kathy are true angels, we feel fortunate that mom has them as her friends and caregivers. Home Instead is such an excellent choice over a retirement center, I have no doubt that we have made the best choices for moms care.

    Stephanie

    5

    April 16, 2020

    I am a current client of this provider

    We have received true care and compassion from this company. They really work with my schedule, especially if I need to make changes. Lovable, sweet, caregivers.

    MelJ

    5

    March 26, 2020

    I am a current client of this provider

    My mother uses Home Instead out of Hewitt, The staff always arrives on time. The staff is very professional and polite. The agency has always been extremely diligent on responding to our needs.

    Ann F.

    5

    February 10, 2020

    I am a current client of this provider

    My caregiver is caring and competent. She's very adaptable and flexible with me. We've developed a great relationship.

    E.D.

    5

    February 7, 2020

    I am a current client of this provider

    Amanda is so nice and helps with anything I ask. My husband enjoys her company, too.

    Kathy B.

    5

    October 11, 2019

    I am a past client of this provider

    No problems with care. Excellent care received.

    Bob

    5

    October 10, 2019

    I am a current client of this provider

    Everyone is very friendly and knowledgeable. They are responsible with us.

    Sandra T.

    5

    July 11, 2019

    I am a current client of this provider

    It's a bright moment when my caregiver arrives. Not only do I look forward to seeing her, my dogs sit by the front door waiting for her. She encourages me in my recovery from surgery and points out ways I am getting stronger. She's professional, shows initiative and is willing to do anything I need help with. I am happy I found Home Instead Senior Care.

    Anne K.

    5

    July 8, 2019

    I am a current client of this provider

    I enjoy having Angela help me with light housekeeping and transportation. She is also a good companion and we have fun together. She has a sweet spirit and it shows in everything she does.

    Donna S.

    5

    April 8, 2019

    I am a current client of this provider

    My caregivers make me feel comfortable. They want what is best for me and show it by taking good care of me.

    Ed

    5

    February 13, 2019

    I am a current client of this provider

    I don't have family here and feel like my Home Instead caregiver is family, and the office, too. I don't remember as well as I used to and they keep track of my appointments and reminds me to take my medications. When Home Instead says they're going to do something they do it. I can trust them.

    R. Clark

    5

    November 29, 2018

    I am a current client of this provider

    I have been with Home Instead Senior Care almost a year and it's made a difference in my life. My caregiver has become my friend. She provides companionship, light housekeeping and laundry assistance, making it easier for me to stay in my home. She takes me grocery shopping, to doctor appointments and takes me other places. I don't know what I would do without her!!

    James P.

    5

    November 28, 2018

    I am a current client of this provider

    We started with Home Instead senior care to help my wife go through things and organize. Our caregiver is a hard worker and made big difference in our lives. She cooks as well so I have meals for several days. Life wouldn't be as easy if Tonya wasn't here.

    J.W.

    5

    October 26, 2018

    I am a current client of this provider

    I am very happy with Home Instead Senior Care and my caregiver. I can't imagine life without them! Not only is she good at what she does, she's great to talk with. Everybody needs a friend!

    Barbara S.

    5

    September 7, 2018

    I am a past client of this provider

    I was a patient in January 2018, and very pleased with the caregivers sent to my home.

    Linda

    5

    August 31, 2018

    I am a current client of this provider

    When my caregivers come through the door, they have a smile on their face, no matter what their day has been like. They give me a hug, let me know they care and make my day all better!

    Lydia

    5

    August 31, 2018

    I am a past client of this provider

    Knowing that I could count on their agency to provide such wonderful people to help me with my mother and then to sit with her during her last days/hours was so reassuring. Beautiful people!

    Deirdre & Steve

    5

    August 21, 2018

    I am a current client of this provider

    Home Instead is good at matching caregivers with their clients. Our caregiver understands our needs and has helped us in a compassionate way. She has been quick to change and adapt, as our requirements have. When she arrives she is always in a good mood and happy; that means so much! We enjoy joking around and having fun while she's there. She's a breath of fresh air.

    Dorothy D.

    5

    July 31, 2018

    I am a past client of this provider

    I hurt my back and was having difficulty taking care of myself. I found Home Instead and they helped me in so many ways. Having caregivers from Home Instead enable me to stay home while recuperating. They have truly blessed my life.

    Robert M.

    5

    July 20, 2018

    I am a current client of this provider

    I have been using Home Instead Senior Care for several years to make meals for me. It gives my wife a chance to rest and go to appointments, while knowing I am being well taken care of. My caregivers have been dependable, reliable, and friendly.

    Edna D.

    5

    March 30, 2018

    I am a past client of this provider

    I hurt my lower back. Instead of getting better, I got worse. I live alone and my family urged me to get help. A friend was using Home Instead Senior Care. We called them. They helped me with house duties, meal prep, transportation and companionship. I wish I had contacted them a couple of weeks earlier! I am doing much better and getting around on my own. Thank you Home Instead!

    G. Jimenez

    5

    November 28, 2017

    I am a current client of this provider

    We couldn't do life without Home Instead Senior Care. Being a caregiver for my wife takes a lot of work. Having our Home Instead caregiver several days a week allows me time to run errands and have time to myself.

    Don N

    5

    October 18, 2017

    Other

    Caring for my aging parents was going to be, and is, difficult. There is no way around it. But there are better choices to be made when we have to go through it. Home Instead has proven time and again that it was the right choice for my parents. HI is more customer/client oriented and so very well-managed, that it does make a difference in my workload. I have tried a couple of other home care companies. They presented more problems than solutions. We're very pleased with Home Instead!!

    Jane E.

    5

    August 22, 2017

    I am a current client of this provider

    I was in rehab and wanted to go home because I would be more content recuperating in my own home. I knew I would need someone who could help me with light housekeeping, laundry, cooking, errands and taking me to doctor appointments. Since I wasn't fully recovered, my daughter had heard good things about Home Instead Senior Care from someone in Fort Worth and was pleased to discover there was once in the Waco area. I've been with Home Instead since March 2017 and couldn't be happier. I consider my caregiver to be a gift from God and she couldn't be any better; we are very compatible! I highly recommend Home Instead Senior Care to anyone who wants to stay in their own home and receive excellent care.

    Sandra S.453742

    5

    February 28, 2017

    I am a current client of this provider

    My mom has had caregivers in the past from other sources who weren't reliable and didn't provide good service. When mom found Home Instead Senior Care two and half years ago all that changed. She loves Home Instead; says her caregiver is like another daughter! Their service is great and they are dependable. People have told us they know caregivers who would be less expensive, but I told them we tried that in the past and learned you get what you pay for. Home Instead Senior Care provides good value and takes great care of my mom.

    H. L. O.

    5

    January 31, 2017

    I am a current client of this provider

    I am glad to have Home Instead Senior Care. I don't know what I would do without them. I don't have to go to a nursing home because Home Instead Senior Care runs errands, buy groceries, does light housekeeping and spends time with me.

    J. Lewis

    5

    January 27, 2017

    I am a current client of this provider

    My caregiver is perfect and does a great job of helping me. She is always on time and takes care of everything I need assistance with.

    Sue Margaret H.

    4

    December 29, 2016

    I am a current client of this provider

    I like my caregivers. They are very helpful to me. They listen to what I say and answer my questions. They communicate well with my niece who lives out of town and watches out for me.

    Debbie C.181866

    4

    December 28, 2016

    I am a current client of this provider

    Home Instead Senior Care has always been high on our list of companies we do business with. They are good at getting a read of the family so the appropriate caregiver is assigned.

    Elaine147040

    5

    November 29, 2016

    I am a current client of this provider

    Dorothy, my caregiver, is really kind and friendly. She helps me with my home and pets. She takes me to grocery shopping, to doctor's appointments and the dog park so Pookie can run. I don't know what I will do without Dorothy.

    Alfred and Elaine

    5

    August 31, 2016

    I am a current client of this provider

    We used another well-known agency in the past and now that we have been using Home Instead we will not use any other agency. One difference we found is that Home Instead caregivers care about how they look when they come to help us and are clean and well groomed. They are very kind and helpful and are like family to us.

    Rosie F.

    5

    December 18, 2015

    I am a current client of this provider

    If dad had known allowing a stranger in his house would help us this much, we would have asked for help sooner. The caregiver wasn’t a stranger very long.

    Debbie Griffn

    5

    September 30, 2015

    I am a current client of this provider

    My caregiver and I are like two peas in a pod! We get along so well. She is such a great organizer! I love her companionship and I almost feel depressed on the days she is not here. Home Instead did an excellent job pairing her with me. I would be happy to recommend Home Instead to anyone!

    Estelle Klaras

    5

    August 31, 2015

    I am a current client of this provider

    My caregiver is so wonderful! She is good about communicating and she really cares. She really spoils me. She looks for things that need to be taken care of and just gets them done. If I am feeling a little depressed, she is great about cheering me up. She is very good-hearted and stands out like a star! She is really my stability. It has been a perfect match. My family says so too and we wouldn't change a thing.

    John114775550

    5

    July 31, 2015

    I am a current client of this provider

    We feel very fortunate to have Home Instead supplementing their care with what my mother is receiving at her independent living apartment complex. My mother says, "I really look forward to my caregiver's coming. She has my heart. She is more like my friend. I don't ever want to loose her and if I did, I wouldn't want to stay without her." Home Instead is keeping her happy and active, which are the most important to us.

    Irene25

    5

    June 29, 2015

    I am a current client of this provider

    Everyone from Home Instead has always been nice, accomodating, and helpful. I really enjoy my caregiver a lot and really look forward to her coming. Our caregiver is such a wonderful fit. I just couldn't live without her. My daughter also thinks that she does a great job. My daughter could not be more pleased. The communication has been wonderful too. My daughter said that she can go to work and not worry!

    James Dezell

    5

    May 15, 2015

    I am a friend or relative of a resident

    Using Home Instead has been a wonderful experience all the way around. All our caregivers have been professional but very personable. We all really have enjoyed listening to one of our caregivers and my dad always cutting up and bantering with each other. It was very special to both my Mom and dad when she was with them when he passed away recently. Another one of our caregivers we would adapt if we could. The office always keeps everything running so smoothly. Home Instead has allowed my parents to remain at home. Which we are all thankful for! We highly recommend them!

    Sherry & Family

    5

    April 23, 2015

    I am a current client of this provider

    Our caregivers have all been so very encouraging, supportive, patient and all around good. We really appreciate their communication not only with their office, but also with each other which has been so very helpful for continuity of care! They have even been great about asking the therapists questions and learning how to best help with exercises the rest of the week. The office staff is easy to work with too. We would highly recommend Home instead to anyone.

    Wayne and Janet Pick

    5

    March 21, 2015

    I am a current client of this provider

    We have been using Home Instead for 2 years now. We have been so pleasantly surprised to never have an issue all this time. All our caregivers have been so very good, even the few times we have had a fill in. They have all been so very congenial and willing to please. The office staff is great about communicating as well. It is and has been an amazingly positive experience. We would recommend them to anyone!

    Caring106794650

    5

    February 27, 2015

    I am a friend or relative of a resident

    I believe Home Instead is a great organization. I have total trust and confidence in our caregiver and Home Instead. Love (caregiver) she is very well organized, reliable, responsible and proactive. I appreciate how she takes initiative and knows exactly with assertive kindness, how much she can encourage and push my wife to be as active as she can with her Parkinson’s, which can be different each day. She is truly wonderful and I would give her the highest marks. I would be happy to recommend Home Instead to everyone.

    Karen103477250

    5

    December 27, 2014

    I am a current client of this provider

    Home Instead is perfect! We love how the caregivers take charge when they need to and let my dad be as independent as he can be at others when appropriate. It is a wonderful balance. They are so sweet and accommodating. The communication between staff, caregivers, and family is so great it really makes us feel connected. We sleep so much easier at night now! We could not be happier with Home Instead Senior Care.

    Caring102312450

    5

    November 29, 2014

    I am a current client of this provider

    Having Home Instead has allowed us to stay at home and stay safer, healthier, and happier. My wide and I love all the caregivers that are coming since we have increased the number of housed we have helped. We depend on them so much. They are creative and caring. They even read devotionals each day.

    Dana & Brooke

    5

    November 24, 2014

    I am a current client of this provider

    I wish we could clone our caregivers for others to have. We consider ourselves so blessed to have Home Instead and our caregiver in our and our Dad's lives. Our caregiver is resourceful, creative, patient, and really quite a wonderful woman. The office staff is also wonderful, kind, great about communication, and have also been a positive, happy influence in our Dad's life. He tells us he just loves his caregiver and doesn't know what he would do without her. Home Instead gets rave reviews all the way around from us!

    Juanita4

    5

    September 12, 2014

    I am a friend or relative of a resident

    We would recommend Home Instead to anyone and everyone! All the caregivers we have ever met have exhibited the utmost professionalism and empathy. Our regular caregiver is very responsible and tuned in to my mom. She picks up on everything, no matter how small. The transportation our caregiver provides is invaluable. Having the extra pair of eyes and ears waiting over my mom really gives us incredible peace of mind.

    Deirdre2

    5

    August 30, 2014

    I am a current client of this provider

    Even though I am not yet considered a senior, I have had some health situations arise to where I would not be able to stay at home without help. Home Instead has been a miracle and a life saver for me and my family. My caregiver is very hard working. She is always looking for things to do. She has become a great source of friendship for me. The most important thing is the companionship she offers as well as getting the tasks done. We couldn't be happier with Home Instead!

    Athalee & Glendon

    5

    August 1, 2014

    I am a current client of this provider

    We would be happy and delighted to recommend Home Instead to anyone. We didn't know how it would work to have someone in our house but we are so glad we did. It has been a great experience. Our caregiver is very caring, fast with her work and very cooperative. She looks for things to do and just takes care of them. We really like her and don't want to lose her. We definitely got the best possible match!

    Pat96138050

    5

    July 19, 2014

    I am a current client of this provider

    Home Instead is terrific! They allow me to keep my independence while simply offering assistance. I feel like I can bring up anything with my caregiver. She is very polite has a pleasant personality and is always looking for things to do. I appreciate her sense of humor and we tease each other a lot. I really look forward to her coming and can't say enough good things about her. Shes not only my "assistant" she is my friend. It is such a relief to know . I don't have to move.

    Mc Brides

    5

    June 27, 2014

    I am a current client of this provider

    My husband is so pleased with his care provider and looks forward to her visits 3 times a week. She does so many things to make him as comfortable as possible. She is dependable and sees that he takes his meds in a timely manner.

    Scot1

    5

    June 27, 2014

    I am a current client of this provider

    Our caregiver is awesome. My dad really looks forward to her coming. In fact, knowing she's coming helps to get him out of bed in the mornings. My dad says she is just like a family and fits in so well. Everything about our experience has been "spot on"! We would most definitely recommend them.

    Mr. & Mrs. Ivy

    5

    June 19, 2014

    I am a current client of this provider

    Home Instead has given us a very reliable service. Our caregiver is a very knowledgeable and caring person. She does a great job and we really trust her. I couldn't have picked myself anybody more suitable. I don't know what we would do without her.

    Arlen1

    5

    June 19, 2014

    I am a current client of this provider

    Home Instead and their caregivers are really superb people! We could not have picked better caregivers if we had done it ourselves. They are really just about like family now. They are trully wonderful, outstanding and super fantastic!

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    Services and Amenities of Home Instead Senior Care - Waco and Surrounding Areas in Waco, Texas

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead Senior Care - Waco and Surrounding Areas in Waco, Texas

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead Senior Care - Waco and Surrounding Areas

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