Home Instead Senior Care - Tucson, AZ

This is a home care company that has offices throughout the United States.

The care they give is non-medical. They have certified, bonded, and insured caregivers who are well screened.

The first thing offered is a free no obligation care assessment by a care counselor.This is to assess what actual amount and level of care needed for the client.

After this assessment, they sit down with the family and/or client to discuss the options, costs, or cost coverage under certain benefit programs.

Usually caregivers are scheduled for 3 hour shifts with hourly rate. They do have available care 24/7.

The services offered include respite, short term recovery, assistance with daily living activities as bathing or dressing, and dementia/Alzheimer. They also offer companions,light housekeeping, and cooking meals. The caregivers can also transport and escort clients to doctors appointments or shopping. The office personnel seems quite knowledgeable and caring.

Because they have 24 hour services, they can also do overnight or short term stays for families who go on vacations or out of town.

This is a very good service for families or clients who want to stay at home rather then convalescent or assisted living.

I recommend this group to many in my building and they have been very satisfied.

I am a past client of this provider

Other than a simple miscommunication when we first got started with them. They have provided us with a great fitting companion for my mother. Her companion was able to go with th the flow during a kitchen reconstruction , and my mothers many rehab therapists that came and went after her fall. She still made sure Mom felt secure and healthy. They were always prompt and easy to deal with.

Fantastic customer service. We called at around 5pm on a Saturday, desperate for overnight home care assistance that very night, and by 9pm a caregiver was meeting us at the door of my mother-in-law's apartment. The staff was incredibly helpful, dispatched the caregiver before we had even set up payment (I truly appreciated this level of trust), and remained flexible throughout that week as we decided on nearly a daily basis whether overnight supervision was needed. Home Instead provided the essential bridge we needed on the way to moving the client into a full-time memory care facility.