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Home Instead - Salt Lake City, UT

5005 S 900 E, Salt Lake City, UT 84117

(800) 558-0653

Verified Partner

4.88

(27 reviews)

Offers Home Care
Top rated on Caring.com

2017, 2019

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Reviews of Home Instead - Salt Lake City, UT in Salt Lake City, Utah

4.88

(27 reviews)

    Top rated on Caring.com

    2017, 2019

    R Reed

    5

    May 26, 2023

    I am a current client of this provider

    I am so impressed and so grateful for Home Instead. You are simply great. We have had several different Home Instead Caregivers in our home and all are professional, kind, patient, and capable. It doesn't seem right to elevate one above others because they are all so great, but Shery and Barbara are extraordinary. They are so real and personal to my dear Wife. They are such a blessing to her and arrived when we need them more than we ever realized. Thank you Barbara and Shery and Brianna, Jennifer, Janet and Brandelee. You make caregiving look so easy when it is very difficult. I will always be grateful and admire your goodness and willingness to help. Thank you all so much!

    Wendy W.

    5

    May 25, 2023

    I am a past client of this provider

    Excellent caregivers, and attentive and flexible scheduling process.

    rgt

    5

    April 14, 2023

    I am a current client of this provider

    We had an amazing experience with Home Instead! After my dad’s total knee replacement surgery, we realized he needed more care than we were prepared for. It caught us all off guard. Home Instead was able to step in and schedule care quickly and smoothly, helping my dad feel safe and cared for and giving us (adult children) the peace of mind we needed. Home Instead staff was professional, friendly and on time. Administrators and schedulers listed to our needs and clearly communicated options, costs, and policies, helping us make the best decision for our situation quickly and confidently. Home Instead did not specialize in short term care (4-6 weeks or so) when we reached out to them, but they provided it beautifully. I was very grateful to find them.

    Provider Response

    Thank you for your kind review. It has been a pleasure to work with your Dad. The caregivers that worked with your Dad formed real bonds with him and enjoyed the time caring for him.

    Kelsey

    4

    January 11, 2022

    I am a friend or relative of a current/past resident

    We are using Home Instead. They have been great and helpful. They help with the extra cleaning that I can't take care of. They help with the laundry. They've been helping with getting things organized and making sure that my mom's eating. They've been doing a great job getting all the stuff taken care of. They were very positive and helped me to relieve a lot of anxiety and a lot of guilt that I have. The staff was very nice, personable, and very good at communicating. They try and provide the best care that they can within the legal guidelines. They can't force my mom to do stuff, which is nice. They have excellent communication. They assign one or two care providers for a client like my mom. But if that person for some reason is out sick, they will call, and first off, make sure it's OK to send somebody else out. They send a supervisor as well to introduce everyone. So they are very good at getting all of those details.

    Lunarjude

    5

    December 10, 2020

    I am a past client of this provider

    Lola with Home Instead was amazing to work with. She and her team made it so much easier for my family to deal with my Father when he was in need of assistance. The care that they gave him was wonderful. They were so compassionate and kind. It made us all feel at ease. We knew that we could trust the people in our home and with our Dad. Thank you so much Lola and all of the caregiver's. We are so grateful for you.

    Vaughn T.

    5

    November 17, 2020

    I am a current client of this provider

    We have come to trust the ability of Home Instead to provide our grandma with reliable, professional, and competent care in spite of the challenges posed by the recent pandemic. Their flexibility allows them to respond to our constantly changing scheduling requirements. Because their caregivers truly have a “caring heart” they connect well with grandma and provide her with genuine, compassionate, emotional support. The Home Instead team has a wide rage of skills that enable them to provide sensitive personal care services as well as perform light housekeeping tasks. Our family appreciates the individual strengths of each caregiver: Cindy’s punctuality and reliability; Hortensia’s professionalism and ability to efficiently complete needed household tasks and at the same time spend quality time with grandma; and Sarah’s genuine empathy and compassion that energizes all of her interactions with grandma. Home Instead is an amazing group and we recommend them without reservation. Vaughn T.

    homeinstead fan

    5

    October 17, 2018

    I am a current client of this provider

    The interview process with the company is very important in selecting a home care company.

    Jim in SLC

    5

    October 1, 2018

    I am a current client of this provider

    Sam D. and her team are extremely responsive and flexible in meeting the needs of my father. I also appreciate the online tool which provides notes after each visit, allowing me to monitor my fathers care remotely.

    Valsia

    5

    September 6, 2018

    I am a past client of this provider

    Home Instead Senior Care helped me with all kinds of cleaning, laundry, cooking and taking me to the grocery store. I had great service with them.

    Douglas M

    5

    March 29, 2018

    I am a current client of this provider

    My Mom was a client of Home Instead for over 5 years until she passed away recently. Remaining at home was very important to her and she was physically unable to do so absent significant help. Home Instead made it possible for Mom to remain at home. The caregivers helped Mom with her personal needs and helped her with housework and cooking. Most importantly, they provided her with companionship. I found the aides to be professional, knowledgeable, caring and compassionate. They showed love for my Mom and she loved them back. I would not hesitate to recommend Home Instead.

    sueperry

    5

    October 17, 2017

    I am a current client of this provider

    We really appreciate the willingness and enthusiasm to help us in ANY way possible to make anything possible. Our mothers' needs seem to change on a constant basis and the staff are so willing to accommodate whatever we think will be the best solution. They are helpful with suggestions when we have questions. They do everything they can to make sure mom is comfortable and well taken care of. It has made this time of our lives more peaceful knowing everything is well taken care of and less stressful as we take care of the other responsibilities of our lives. Thank you so much!

    Sincerely Gene186883

    5

    June 28, 2016

    I am a friend or relative of a resident

    The nursing staff was excellent. Their sincere thoughts and care were outstanding. They were extremely responsive with all desired requests. Their communication skills and attention to details were very comforting to our family during our grieving process. The franchise owner, Sam defined excellence and professionalism at all levels. We highly recommend Home Instead to all who require their service.

    Christopher KoyleEZPEM

    5

    May 11, 2016

    I am a current client of this provider

    Tamara is an excellent caregiver. She is very attentive to my needs. She is gentle and caring. She goes out of her way to be more than just someone doing a job.

    ReviewerPNMVH

    5

    May 11, 2016

    I am a current client of this provider

    Home Instead gave my mom and dad the ability to stay in their own home. The care they got was exceptional. The caregivers were more than employees and they became friends. Lori, Kalisi and Maria went above and beyond and I thank them for all they did.

    Ehra J.

    5

    May 11, 2016

    I am a current client of this provider

    What a joy and delight Tamara has been. I might add she has been an answer to my prayers! My apartment sparkled. She is an amazing young woman. Thank you!

    Steve from San Jose

    4

    February 9, 2016

    I am a current client of this provider

    From a fellow family members recommendation I contracted with this organization to provide home care services for my mother. They were timely and professional in their response to our needs. Amazingly I was able to make these arrangements and coordinate her care 800 miles away from my residence in CA. This was my mother’s first experience with "home care support" so I was a bit concern how it would go. It went very well from the first orientation visit through all the daily visits. Thanks to the good care provided and mother's dedication to getting stronger we have transitioned to periodic support visits. She was pleased with all the caring people who provided this high-level of care and support the past month.

    Madge G.

    5

    December 31, 2015

    I am a current client of this provider

    Nuan is so pleasant and capable, a self starter. It's a joy to have her come. I'd like to keep her forever! I'm sorry I need help but I'm happy she is the lovely person who provides it.

    B.B.4

    5

    December 19, 2015

    I am a current client of this provider

    Linda Kareays has gone and done more for my dad that she really needed to do. I really appreciate all she has done for him. I thank her every day she is there.

    Jacqueline W.1

    4

    December 16, 2015

    I am a current client of this provider

    Sam the franchise owner has been wonderful to me. The caregiver I now have is Debbie Bender and she is the greatest. No one could possibly pass her caregiving skills.

    Mr. Zundel

    5

    October 31, 2015

    I am a current client of this provider

    Home Instead was a lifesaver for me as the caregiver of my terminally ill wife. The reliability, care, profession, capability and concern for her and for me was excellent.

    John104256350

    5

    January 12, 2015

    I am a friend or relative of a resident

    Mrs. Davis’ at the Salt Lake City Home Instead was outstanding to work with. I never questioned whether she or any of the many caregivers had my mother’s best interest at heart.

    Caring100685050

    5

    October 22, 2014

    I am a current client of this provider

    I enjoy the time I have with the girls. I wished I had more time. They provided me with companionship.

    Shirley99541850

    5

    September 29, 2014

    I am a current client of this provider

    I have been quite pleased with the care given to my mother, except for one lady. I called your company and expressed my concerns. Other ladies to have come to our home are punctual, friendly, and I trust them.

    ctb33

    5

    December 30, 2013

    I am a current client of this provider

    I love Home Instead. I have used several home care agencies in the past, and this is by far the best agency. I received a personal visit from the owner to initiate services, and I was introduced to my caregiver before she came for her first visit. Although I have only received services for a month, my caregiver has become a trusted resource and a great friend. Nowhere else have I encountered an agency where the owner takes time to meet her patients. Most importantly, my caregiver, Terrie, has removed a tremendous burden from my wife. We are so appreciative of Home Instead.

    DV

    5

    November 24, 2013

    I am a current client of this provider

    This is exactly what we needed to help our mother stay in her home with some additional help. The staff is very friendly and accommodating.

    ErikJ

    5

    August 29, 2013

    I am a current client of this provider

    Sam, owner of Home Instead, is truly passionate about what she does. She has been a great resource of knowledge and advice for caring for my father. She has always been available to discuss any concerns I have or new ideas. She is very knowledgeable about services and resources available that can be helpful for elderly care. One feature I like about Home Instead is that they use an automated alert system that lets them know if a caregiver does not check in when expected. In that case, they can send a replacement if necessary. This gives me sense of security that my father will not be left without the care he needs as has happened with other agencies.

    CD2U

    5

    June 18, 2013

    I am a current client of this provider

    Simply the best. I think the word 'amazing' is overused, but it the case of Home Instead, they have been far more than amazing. Their motto of "To us, it's personal" is an exact description of how they provide their services. Home Instead was recommended to me by both friends and co-workers who have and are using this service. ALL are in agreement they are the absolute best at what they do.

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    Services and Amenities of Home Instead - Salt Lake City, UT in Salt Lake City, Utah

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Salt Lake City, UT in Salt Lake City, Utah

    Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care.

    Our Caregivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

    Home Instead - Caregiver Skills

    Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

    Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

    Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

    Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

    Call today for your FREE In Home Assessment!

    Map of Home Instead - Salt Lake City, UT

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