StarLight CareGivers, Inc.
4600 El Camino Real STE 211, Los Altos, CA 94022
(800) 558-0653
Verified Partner
4.96
(32 reviews)
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Reviews of StarLight CareGivers, Inc. in Los Altos, California
Peggy W W
5
|
November 11, 2023
This is the note I wrote to Starlight Caregivers after my brother moved and no longer needed their excellent care: I want to thank you all sincerely for taking care of my brother through a very difficult period. You kept him going as best as his medical situation and personality would allow. I can only imagine where he would be without you and your very caring staff. To read that one caretaker ate her lunch right outside his bedroom door so she would be right there if he fell, was incredible. What a group! In addition, the regular communication from the Starlight Caregivers management team was quite reassuring. They were very open to input from us and very clear when providing us information on our brother's needs and care. What a relief to have them there getting him through a tough recovery phase.
23trevorplace
5
|
February 18, 2023
For a year a member of our family was seriously ill with cancer. StarLight started helping us at nights and on the days when the family had to attend other errands. We ended up putting them on a regular schedule for about a year and they never left us high and dry. If we needed schedule change, the management team was very responsive. We owe them so much for the good care they gave us.
Keating Family
5
|
January 3, 2023
Absolutely superb services by Starlight CareGivers for our mother over 15 months from October 2021 through December 2022. We could not have sustained home care without their superb support, and as a result our mother enjoyed quality time living with family which was simply invaluable. Prior to engaging Starlight, we struggled with other companies that did not have the depth of caregivers or flexibility to meet our changing needs. Starlight was truly outstanding in every respect---each caregiver was caring and professionally qualified, and Starlight Schedulers consistently met both our recurring schedule requirements as well as frequent ad hoc requests to accommodate busy family dynamics. We were always reassured through their prompt communications---both via the portal and group text messages for real-time updates whenever needed. Starlight leadership was extremely proactive and engaged with every aspect of their caregiving team as well as Mom’s needs—they worked tirelessly to ensure a best possible experience for Mom as well as family caregivers at home. Mom reached 94 years old and was frail with Dementia. Her physical and mental condition had gotten to the point where in home care was no longer viable---for that reason alone we ended our Starlight services as we moved her to a memory care facility. We will be forever grateful for the extra 15 months that Starlight gave to us of having a happy and well-cared for Mom at home---we could not have done it without their amazing support. Words are honestly insufficient for the positive impact of Starlight services for our mother in her last years. We give our strongest possible endorsement for the truly unsurpassed quality of care provided by Starlight.
Highly devoted daughter
5
|
December 14, 2022
I used Starlight Caregivers for 24-hour care toward the end of my father's life. The same devoted caregivers showed up regularly and were good at communicating with him as well as with me. They arrived on time, kept careful records, and enjoyed my father's company as much as he enjoyed theirs. The agency was very good at sharing information with me. I have recommended Starlight Caregivers to friends and would be very happy to turn to them again should the need arise.
dancingfish
5
|
December 11, 2022
My sister and I have engaged StarLight CareGivers twice to take care of my aging parents. The 1st time was for in-home help as my parents were still living by themselves. We ended the service when my parents moved to a senior home with assisted living services. The 2nd time, which was in late 2021/early 2022, StarLight provided round the clock assistive care as my father transitioned from nursing home back to his apartment at the senior center. The care team was caring and kept good records of daily routines and transmitted the info to my sister and I daily. The care period was during the Covid Delta surge where mom and dad's senior home had very strict antigen test requirements for outsiders. There were good communications between the care team and my sister and I, and they jumped through the hoops to find appropriate caregivers when dad contracted Covid at the senior home. StarLight made sure there were no coverage disruptions. My father has Alzheimer's and was not used to care givers other than mom. The caregivers from StarLight were patient and resourceful and was able to handle dad and provided the care he needed. I couldn't say enough good things about StarLight. If you need care for your loved ones, I recommend strongly you consider StarLight.
AlanKarp
5
|
December 9, 2022
My wife has needed a caregiver for the past 10 years. We've used private caregivers and several agencies. Starlight was the most professional of the agencies. They answered the phone promptly and took care of any issues, such as a caregiver stuck in traffic, with a minimum of fuss. Once they even sent someone from the office when the caregiver was unexpectedly delayed due to a sick child. The caregivers from Starlight were very well trained, something I can't say for the private caregivers or the other agencies. In addition, once they got to know my wife, Starlight found caregivers that she looked forward to seeing. The only problem we ran into is the high cost of living in the area. Two of our favorite caregivers had recently moved to the area but found they couldn't afford it and left after a few months. I wish there was a way for Starlight to have rewarded them with higher pay even if it cost us a bit more.
Steve 95128
5
|
September 29, 2022
We have used Starlight Caregivers for the past 4 years and they have been great. The team of caregivers that supported my Mom were very helpful and I felt they really about my Mom's well being. Equally, the office staff has been very helpful and proactive when there has been is any change to personnel or schedule. I am very grateful for the support they given my Mom these past 4 years and highly recommend them.
TreciD
5
|
August 14, 2022
Absolutely superb services by Starlight CareGivers for our 90 year old Mother over the past twelve months! Prior to engaging Starlight, we struggled with other companies that did not have the depth of caregivers or flexibility to meet our changing needs. Starlight has been outstanding in every regard---every caregiver has been caring and well qualified, and Starlight has consistently met our recurring schedule requirements plus other adhoc requests to accommodate our busy family dynamics. We have also been very pleased with their thorough and timely communications---both via the portal and group text messages for coordination whenever needed. The administrative staff are extremely professional and responsive and clearly stay closely engaged with their team of caregivers. We could not be more pleased and provide our strongest possible endorsement for Starlight’s highest quality caregiving services.
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Services and Amenities of StarLight CareGivers, Inc. in Los Altos, California
Rates
- Hourly Rate: $35-$40/hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Alzheimer's care
About StarLight CareGivers, Inc. in Los Altos, California
StarLight CareGivers is an independently owned small business located on the San Francisco Peninsula in Los Altos and is deeply honored for the opportunity to work with seniors and the disabled in our community. We strive to deliver client-centered care and understand that our ultimate success is dependent upon client satisfaction and delivering high-quality home care.
Whether care is needed once a week, partial days, whole days, or every day, StarLight CareGivers is dedicated to providing the highest quality, cost-effective home care solutions so that our clients may enjoy their independence, enhance their quality of life, and bring peace of mind to the entire family. Our trained and experienced CareGivers are compassionate and committed to supporting your needs.Help seniors by writing a review
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