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Home Instead - Orlando, FL

3655 Maguire Blvd, Orlando, FL 32803

(800) 558-0653

Verified Partner

4.86

(152 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Home Instead - Orlando, FL in Orlando, Florida

4.86

(152 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Catherine

    5

    March 18, 2024

    I am a current client of this provider

    I've got Home Instead - Orlando, FL that is coming to the house because my mother has declined a lot, so instead of putting her somewhere, I want to keep her at home. I have Home Instead and Hospice helping me. I chose them because I like the reviews that they had, and I like the fact that their people were checked out. I just felt comfortable with them. I have just started them, and it's only been like a week and a half now. Scheduling is good. I've got somebody that comes in every day. So far, the people that have come here to the house have been wonderful. I'm just satisfied with the company. They're accommodating to my hours, and so far, so good. I have Medicaid now, and Medicaid does cover them. They allotted me so many hours and then I'm self-paying for any more hours that I need. The main reason I chose them was that Medicaid was involved and that helped me out a lot. Home Instead helps me with just about everything. They bathe my mother, they feed her, they change her, and they keep the bedroom and her bathroom clean. They're in the room with her the whole time, which is what I want. That way I don't have to worry about her.

    cgoss1253

    5

    August 22, 2023

    I am a current client of this provider

    Following a lengthy illness, I returned to my home to continue healing and regain my independent living. This was made possible by the good people at Home Instead who provided wonderful caregivers. They came into my home and impressed me that they were trustworthy and well-intentioned, not to mention quite experienced from caring for other current and former clients. They helped me with grooming, meal prep, light housework and transportation to appointments. They have encouraged my progress and have become friends during our time together. I thank them for helping me through my progression. I appreciate the flexibility of the days and number of hours they work and the office staff who help coordinate scheduling. I highly recommend Home Instead to you or your loved one.

    jeanmcintosh

    5

    July 27, 2023

    I am a current client of this provider

    My caregiver Judy is pleasant, efficient and always knows what I need. We get along very well. I definitely recommend this agency.

    Earthy

    5

    December 8, 2022

    I am a current client of this provider

    I have a lady that comes out from Home Instead. I've been using them for about three or four years now. I use them all the time, three times a week, Monday, Wednesday, and Friday. My caregiver is very friendly and very beautiful. She does everything she's supposed to do. She keeps my house. I love her personality. The agency keeps up with what she does and if she's not able to come, they make sure they let me know. They're prompt with everything. I'm not the last to know anything, and I really love my caregiver. They provide homecare and if I need certain things. She does light housekeeping and provides companionship. They let me know if she's not able to come in and they'll send a replacement, but I don't want a replacement because I like Eileen in my house. I don't like different people in my house. I'm used to her and I trust her. I have no problem with them. I don't want another agency. I like them.

    Harry

    5

    December 8, 2022

    I am a current client of this provider

    I've been using Home Instead for two years now. I like their cleaning service. I have a lady come on Monday and a lady come on Wednesday. They go to the store for me, and they do the laundry. We have a laundry department in the building, and they could put it in there. If I needed to put something on the stove, they will help me. They're good. I've been satisfied with their service.

    Wrigley 1

    5

    September 25, 2022

    I am a current client of this provider

    Takes good care of client. It’s nice to have the same 2 women that know the routine. They are very caring and reliable.

    neilmcf

    5

    September 21, 2022

    I am a current client of this provider

    Dave and Kim are excellent companions. Dave takes me to the doctors and goes to the store, walks my dog, gets my mail and even does some cleaning he's very helpful and Kim is very helpful also she does practically the same except she doesn't take me to the doctors to friendly to talk to and are very caring people i appreciate them

    vitakreydina

    5

    September 21, 2022

    I am a current client of this provider

    I have service since 2019 and I like my caregiver Linda. I think she likes me too. I like my service.

    dewcats

    5

    September 21, 2022

    I am a current client of this provider

    My homemaker does an excellent job of cleaning my home. She is almost always on time, never more than 10 minutes late. She's friendly and easy to work with.

    carmennapoleoni

    5

    September 9, 2022

    I am a current client of this provider

    I am new and my caregiver Julio has been great. He is very detailed and kind. I recomend him to help others.

    queenl

    5

    September 9, 2022

    I am a current client of this provider

    We are new with this company. My brother and i both have aides and they are very helpful. Thank you

    jjhorne

    5

    September 2, 2022

    I am a past client of this provider

    Our caregivers shows up on time and does everything we need.

    sonyawpc

    5

    September 1, 2022

    I am a current client of this provider

    I have used this agency for both my parents and the caregivers have shown them both compassion and my parents appreciate it.

    lauriendoug

    5

    August 31, 2022

    I am a current client of this provider

    The help i receive for my mother has been good. My mom enjoys when the caregivers rub her feet with lotion. It may not be a big deal to me but to my mother it is and she enjoys these details. Thank you

    barbmetz

    5

    August 31, 2022

    I am a current client of this provider

    The attention i get from my caregive Maria is really nice. I love when she gives me a warm wash cloth in the mornimg to freshen up before getting out of bed. Its the little things i appreciate the most.

    jimschott

    5

    August 31, 2022

    I am a current client of this provider

    I have been a client with home instead for about 3 years. I absolute recomend this agency. I have 2 great caregivers, Naty and Madelyn. Both of these ladies are great. They have helped me with my physical therapy exercizes among other things and i have regained my strength. They encourage me to do better and that hekps bust my confidence inmyself. They are 2 angels sent to me. I have recommended this agency to a friend also. I would give them more stars if it was possible.

    Gladys Diaz

    5

    August 25, 2022

    I am a current client of this provider

    This is the only agency that have provided care for my 100 yrs old father, cause from day one, they have been excellent int their care. No need to try other agencies. The caregiver, Maria, shows a lot of concern for my fathers well-being. She’s caring compassionate and very professional. Her nice carácter makes my Father’s Day. He enjoys her company a lot. She’s always on time and never absent from her duty. When there is a situation with my father, this agency responds promptly, in a very timely fashion and with a very adequate solution. I feel very lucky I have such nice helpers on our life’s. Thank you, Home Instead for your care and good service.

    SweetPolly

    5

    November 17, 2021

    I am a current client of this provider

    My mother has been a Home Instead client for approx. 7 years and currently receives 24/7 care. A number of caregivers have been with her consistently for 3-4 years and proven to be genuinely caring, patient, communicative, and reliable. Duties have included anything from personal care such as bathing and dressing, to meal preparation, driving to medical appointments, and taking on outings such as church or grocery shopping. Office staff have also been kind and responsive when a problem has arisen.

    AdoresADiFranco

    1

    October 12, 2021

    I am a current client of this provider

    So many problems! They are constantly understaffed. New aides weekly so there is no continuation of care where someone knows what you need because they are new. Aides frequently claim to work all their hours even when significantly late or have even no showed. They have sent aides with little to no English language skills into our home where we do not speak Spanish. Do not trust your loved ones with this company. After months of not being able to cover the hours I am prescribed and a hospitalization due to the fact I was alone I finally had enough. My requests have fallen on deaf ears. Before I could even cancel service I was informed that they are completely unable to cover Seminole County, even though I’m less than a mile from UCF and they have coverage to clients on the front of the campus?!?!

    Provider Response

    Thank you for reviewing us. Please know that we take your experience with us very seriously, and feedback like this helps us better identify opportunities for improvement. Your feedback has been forwarded onto our management team for review. Please contact us if there is anything we can do.

    Shane F.

    5

    October 8, 2021

    I am a current client of this provider

    The office is communitive, and what I signed up for is what I got!

    Jenny N.

    5

    October 7, 2021

    I am a current client of this provider

    The staff is prompt and the caregiver follows directions well

    Bryan H.

    5

    October 5, 2021

    I am a current client of this provider

    The caregiver is compassionate and helps my dad with what he needs

    Sallie p.

    5

    September 14, 2021

    I am a current client of this provider

    My caregiver is competent, prepared, empathetic and treats me with respect!

    Grace C.

    5

    August 23, 2021

    I am a current client of this provider

    I've been very satisfied with my caregiver. We get along well and she does exactly what I need her to.

    Kimbly F.

    5

    August 16, 2021

    I am a current client of this provider

    My mother's caregivers have been friendly, professional and helpful. We appreciate how services make each week go by smoothly.

    Rodney

    5

    August 12, 2021

    I am a current client of this provider

    My caregiver Maha is diligent and attentive. She's a great help!

    Lori N.

    5

    August 11, 2021

    I am a current client of this provider

    My caregiver is fantastic. She makes great meals and helps me clean my room!

    Dixie

    5

    August 10, 2021

    I am a current client of this provider

    Definitely a 5 + service! I so appreciate the caring attendance. So much help for everything! Plus, I've made wonderful friends!

    Ana S.

    5

    August 6, 2021

    I am a current client of this provider

    My mother's caregiver is friendly and extremely helpful. We like her a lot

    TammyP.

    5

    August 5, 2021

    I am a current client of this provider

    My mother's caregiver is reliable, dependable and has a great attitude!

    Momcrbv

    5

    July 21, 2021

    I am a current client of this provider

    The staff here is Fantabulous and try to accommodate you any way they can. Always on time, Friendly and Caring for my MOM.

    Pamela L.

    5

    July 19, 2021

    I am a current client of this provider

    My mothers caregiver, Sandra, is very attentive to my mother. She allows her to keep her independence and is very communitive.

    Dona O.

    4

    July 16, 2021

    I am a current client of this provider

    I love my caregiver! She's caring, good company, and gets everything done

    Joan.K.

    5

    July 14, 2021

    I am a current client of this provider

    I rate Home Instead 5 stars for their punctuality and communication. My caregiver is also very friendly

    Pat. P

    5

    July 13, 2021

    I am a current client of this provider

    My caregiver is on time, relates well and is a great companion

    Sherri B.

    5

    July 12, 2021

    I am a current client of this provider

    My mother's caregiver, Julie, is very nice, dependable, hard working, professional and accomedating.

    Edythe R

    5

    July 9, 2021

    I am a current client of this provider

    My caregiver is a great help and is always cheerful

    Eileen P.

    5

    July 9, 2021

    I am a current client of this provider

    Our caregiver is caring, attentive and compassionate!

    ejerika

    4

    July 8, 2021

    I am a current client of this provider

    Our caregiver Pat is great, she's very attentive with mom. I give it 4 stars only because my only disappointment is that because of the shortage in caregivers I was not able to get service one particular day, when I needed. Other than that I am happy.

    Doris W.

    5

    June 24, 2021

    I am a current client of this provider

    With Home Instead, I can leave my mom at home and trust that she is being well cared for.

    sweeneyb

    5

    June 24, 2021

    I am a past client of this provider

    The care we received was short but I was very satisfied. Although my mother refused services, simply because she felt she didn't need it, the caregiver was very helpful the time she was with her. Thank you

    K.F

    5

    June 23, 2021

    I am a current client of this provider

    The caregivers are dependable and do great with my mother.

    Jason H.

    5

    June 21, 2021

    I am a current client of this provider

    I rate Home Instead 5 stars for their consistency and communication. I am very pleased with the care.

    Sharron W.

    5

    June 18, 2021

    I am a current client of this provider

    Home instead conducted a great evaluation and they are very detailed. Our caregiver does a great job and is very responsive.

    Edward A.

    5

    June 11, 2021

    I am a current client of this provider

    I rate Home Instead 5 stars for their proffessionalism, punctuality and reliability.

    Nila V.

    5

    June 8, 2021

    I am a current client of this provider

    My care giver takes care of everything and treats me like a human being!

    Hanna

    5

    May 26, 2021

    I am a current client of this provider

    I can only say that I've been very pleased with the caretakers, that they have provided to assist me in whatever care I need. Very friendly office staff as well.

    SharonH.

    5

    May 17, 2021

    I am a current client of this provider

    I rate Home Instead five stars because of their promptness in giving me updates and their reliability. Their workers work very hard!

    James Den

    5

    April 23, 2021

    I am a current client of this provider

    Everything is great! Yuri is supper! Whatever you are paying her is not enough.

    Frances K

    5

    April 22, 2021

    I am a current client of this provider

    Our caregiver is a great listener and great at communication. We have no complaints.

    Cecil E.

    5

    April 15, 2021

    I am a current client of this provider

    The caregivers take great care of my mom she she really likes them!

    Jennifer D,

    5

    April 8, 2021

    I am a current client of this provider

    The services and caregivers have been good amd reliable. I have not had any issues.

    Sandy W.

    5

    March 29, 2021

    I am a current client of this provider

    My mother's caregiver is reliable, cooperative and compatible

    lauridb

    5

    March 29, 2021

    I am a past client of this provider

    I have been a client after my heart surgery. The care givers were extremely nice and they were prompt and very helpful. I had very good care.

    Alan S

    5

    March 26, 2021

    I am a current client of this provider

    My caregiver is always there when I need her, she's extremely helpful.

    Glenda R.

    4

    March 22, 2021

    I am a current client of this provider

    My caregivers are very attentive to my needs. No complaints.

    Scott N

    5

    March 19, 2021

    I am a current client of this provider

    Our caregivers, Emily and Cheryl do an outstanding job. When emergencied arise, they respond accordingly. They relieve so much stress from our lives.

    J.Nelson

    5

    March 18, 2021

    I am a current client of this provider

    While there are several options in agencies that provide in home care, in my years working with them, HI has provided the best level of service and matched our needs without hesitation or question as our journey at home progresses. I simply could not do this alone and luckily now dont ever feel like I have to.

    Yvonne

    5

    February 8, 2021

    I am a current client of this provider

    Our nurse, Linda, is the best. She goes above all expectations!

    Wilma B.

    5

    January 4, 2021

    I am a current client of this provider

    The services have been good and the staff has been friendly.

    Valerie Hollifield

    4

    December 28, 2020

    I am a current client of this provider

    The office staff is very friendly. The caregivers have been nice and polite.

    Pilar Secrist

    5

    December 28, 2020

    I am a current client of this provider

    Home Instead has done exactly what I thought they would have and provided the services we needed. The caregivers have been a great help with my mother, it has allowed me to go back to work and be confident that my mom is being well taken care of.

    Eleanor Tracey

    5

    December 21, 2020

    I am a current client of this provider

    Our caregiver is professional, on time, reliable, positive and compassionate.

    Detra DiCenzo

    5

    December 21, 2020

    I am a current client of this provider

    Home Instead staff is very reliable. Caregivers have all been great. The services are convenient and make me feel independent.

    Grace

    5

    November 17, 2020

    I am a current client of this provider

    She (Marissa) is very caring and helpful. I couldn't face this pain and nerves alone anymore since my son has gone back to work.

    Erin

    5

    November 17, 2020

    I am a current client of this provider

    Jay is so helpful and patient. She also is flexible with her schedule. So thankful for her.

    Pat McCabe

    5

    November 12, 2020

    I am a current client of this provider

    Very hsppy with home instead. Caregiver is great and very helpful.

    Art

    5

    November 12, 2020

    I am a current client of this provider

    Mimi is top shelf. I enjoy her help and personality.

    Ami

    5

    October 11, 2020

    I am a current client of this provider

    Great care from Chantale! Truly a godsend!

    Ruby

    5

    October 11, 2020

    I am a current client of this provider

    Ageyla has been a big help to me. She's ready to help me every time.

    Maureen, FL

    5

    October 7, 2020

    I am a past client of this provider

    My 90 year old mother was thoroughly pleased with her care giver, Lakisha, from Home Instead Senior Care in Orlando, FL. Lakisha visited my mother's home weekly to provide light housekeeping, laundry, meal preparation, and assistance with shopping and getting her to medical appointments on time. Lakisha's assistance to my mother allowed my mother to continue to live in her home as she aged and removed a lot of stress from our working family members knowing she was in good hands. My family and I would not hesitate in calling Home Instead in Orlando again for her care.

    Diana

    5

    October 1, 2020

    I am a current client of this provider

    I appreciate Helen coming to sit with me during this time that my family is unable to visit me.

    Jackie

    5

    September 29, 2020

    I am a current client of this provider

    I have been very satisfied with the caregivers taking care of Shirley.

    joyces.

    5

    September 14, 2020

    I am a current client of this provider

    I have the perfect combination with my caregivers. Jovane is like a dear friend we have lots in common and Germin is also my friend but she helps me with the computer savy stuff. Both are a big help and during this quarantine time they have really stepped up to make sure i don't feel alone. Thank you ladies.

    Jeanie K

    5

    July 22, 2020

    I am a current client of this provider

    Great caregivers, as well as office staff. We have felt all along that Home Instead caregivers and the office staff really care. The caregiver we have for my mother really goes the extra mile to make sure she is getting the care she needs. I highly recommend the service.

    Carmella

    5

    February 7, 2020

    I am a current client of this provider

    Mary is very helpful and always helps me.

    gtingle

    5

    January 14, 2020

    I am a current client of this provider

    I absolutely appreciate everything my caregive Christine does for me. She couldn't be more perfect. I will definately refer Home Instead to anyone who needs the help

    Dolly

    5

    October 4, 2019

    I am a current client of this provider

    All the caregivers are excellent. Very caring, especially, Lynette. My mother is very comfortable with them.

    jnwhitaker

    5

    September 2, 2019

    I am a past client of this provider

    Service was exceptional and compassionate, from the first person that took my call, to Hugo that set me up and every single caregiver. They lived up to ever promise and provided awesome service at a time of need.

    SBorf

    5

    August 4, 2019

    I am a current client of this provider

    Home Instead does what you need done and they fit the bill for me well.

    Happy in Orlando

    5

    July 29, 2019

    I am a past client of this provider

    Home Instead has helped me manage a family member's needs for companionship and transportation for over a year. In every respect, the company has been excellent. My brother was well cared for and treated with respect. All our caretakers were exceptionally skilled and thoughtful. Donald in particular did a remarkable job. Always on time, always willing to go beyond what was asked, and proactive in meeting my brother's needs. Administrators have also been good to work with. Never any difficulties with scheduling, billing, etc. We look forward to continuing our relationship with Home Instead in the future.

    E. Houston

    5

    July 15, 2019

    I am a current client of this provider

    I feel a lot happier when Sue comes to be with me.

    RWPeterson

    5

    July 3, 2019

    I am a current client of this provider

    I am happy to have the nice Home Instead people come and see me. I enjoy being part of the Home Instead family.

    Pagnottta

    5

    June 18, 2019

    I am a past client of this provider

    It was a short service but wonderful. Thank you.

    Blackwell

    5

    June 18, 2019

    I am a past client of this provider

    This caregiver, Michael, was great and if I need service again, I will be back definitely.

    Buffie

    5

    April 14, 2019

    I am a current client of this provider

    The amount of care and total attention from office to caregivers has been wonderful.

    Jose

    5

    April 14, 2019

    I am a current client of this provider

    I’m enjoying the time with my aide. She always leaves my house smelling good.

    Mary

    5

    April 8, 2019

    I am a current client of this provider

    I really like my caregiver and she’s wonderful.

    Helen S.

    5

    April 5, 2019

    I am a current client of this provider

    My care with Raj is good. I wouldn’t know what to do without her. She’s been a blessing.

    C. Ken

    5

    March 30, 2019

    I am a current client of this provider

    My caregivers have been all good. I haven’t missed my appointments. Thanks to them.

    HHartman

    5

    March 27, 2019

    I am a past client of this provider

    The service was spectacular. We had a special request that was granted. We are so grateful to the owners. When one is in a situation where your family is torn in pieces, just thinking that someone will take the time to get out of their way to help us meant the world.

    BeverlyB71

    5

    March 1, 2019

    I am a current client of this provider

    All of my caregivers do a good job. They have a smile on their faces even when I am having a bad day.

    W. Fin

    5

    February 20, 2019

    I am a current client of this provider

    My girl helps me a lot. I wish I could have her help every day.

    Beverly M.

    5

    February 13, 2019

    I am a current client of this provider

    I love Home Instead. They respond quickly to any changes I need to make.

    James M.

    5

    February 1, 2019

    I am a current client of this provider

    All of the caregivers have been personable and reliable.

    G. Ailken

    5

    January 25, 2019

    I am a current client of this provider

    Juanita is the best. We became friends. I am so glad you pick her for me.

    Roger K.

    5

    January 23, 2019

    I am a current client of this provider

    Everyone sent to care for my wife has been good. I have been pleased with your service.

    Gene

    5

    January 9, 2019

    I am a current client of this provider

    Friendship comes along with the caregiver. The management as well as the employees are always there for you.

    Sylvia G.

    5

    January 7, 2019

    I am a past client of this provider

    I really liked my caregiver, Lori. I’ll definitely call again if I need help in the future.

    Marjorie

    5

    January 4, 2019

    I am a past client of this provider

    My first experience with “at home care”, and it was a good one. The personnel were so caring and helpful.

    DR. BARBARA

    5

    January 4, 2019

    I am a current client of this provider

    I have been with Home Instead for 5 years. The are multiple & flexible medical procedures in my care as I am dealing with blood cancers, diabetes ( Type 1) & cardiac complications. Home Instead has diligently worked with me through all my medical procedures & appointments. I am receiving care to the UTMOST PROFESSIONALISM. The Staff is most diligent as to what their responsibilities are for my care. The Staff arrives PROFESSIONALLY DRESSED & always greet me with a SMILE and a WARM HELLO. The Home Instead Staff services include-laundry, grocery shopping, house keeping, bathing and walking around the lake or to a local stores. ( and of course decorating the home with Christmas decorations & then taking the decorations down) Because if the HUGH DEGREE of RESPONSIBILITY given to the Home Instead Staff, what ever I have requested the staff , if it is possible & within reason, the Home Instead have provided I have made this statement about Home Instead: " YOU HAVE QUANTITY AND THEN YOU HAVE HOME INSTEAD WHO BELIEVES IN QUALITY' As a medical professional i can professionally state that Home Instead is THE TOP OF THE LINE FOR CARE & PERFORMANCE

    Barbara & Sara

    5

    December 19, 2018

    I am a current client of this provider

    We could not be more pleased and grateful for our Maria.

    Helen

    5

    December 9, 2018

    I am a current client of this provider

    Mom is very pleased with her caregiver. The caregiver made her feel comfortable getting help with bathing and dressing.

    Wfrank46

    5

    December 6, 2018

    I am a current client of this provider

    Everyone has been great. They help me keep my apartment clean, and take me shopping and to lots of doctors appointments.

    Leonid

    5

    December 3, 2018

    I am a current client of this provider

    The caregiver gets a lot done in her 3-hour shift. It is nice to have her once a week.

    lsteward

    5

    November 29, 2018

    I am a current client of this provider

    Thank you to all the caregivers, they were great.

    mylinel1226

    5

    November 29, 2018

    Other

    My neighbor was a client of the agency before his passing. He had wonderful caregivers that adored him. Having his family out of state he was never alone. They became family.

    Joyce

    5

    November 29, 2018

    I am a current client of this provider

    All of my caregivers have been good. I'm satisfied with services.

    Joan

    5

    November 28, 2018

    I am a current client of this provider

    My caregiver, Linda, is a big help to me.

    Patty

    4

    November 22, 2018

    I am a current client of this provider

    Great care for my dad and a huge help for my mother. Everyone was wonderful.

    greatfulfromafar

    5

    November 21, 2018

    I am a past client of this provider

    When my FIL took a fall that landed him in the hospital we knew we had to make some changes and quickly. My MIL has Alzheimer's and none of the children in their state so we needed a plan to keep them both safe. Due to our travel schedule we were only able to meet with Home Instead on the week-end. Hugo was amazing and came out to their on a Saturday morning to meet with us and set up a fabulous schedule for when our parents returned home in several weeks. He even went and met with my FIL when he was put into his rehab facility and went and checked on my MIL in her respite memory care facility when we were back home. Unbelievable customer service!!! Debra helped us with any questions we had and was ready to be there for us in anyway. As it turns out they are moving into an assisted facility in their daughters state (it was determined they would both need 24 hour assistance). Home Instead was still so professional and caring and helpful even when I called to let them know we would unfortunately no longer need their services. They didn't feel like a "service" to us, they felt like a part of our "team". Thank you!!!!

    Mildred

    4

    November 16, 2018

    I am a past client of this provider

    Liked the honesty and communication when things got complicated. My faith in the company was never in question.

    Caroline & Stephanie

    5

    November 12, 2018

    I am a past client of this provider

    We are so grateful for the excellent care all of your caregivers gave Dad, particularly Lori who cared for him for 1 and half years.

    The Kane's

    5

    November 7, 2018

    I am a past client of this provider

    Their continuous communication throughout my moving down here was beyond helpful. We are very pleased with Home Instead.

    Lynn L.

    5

    November 2, 2018

    I am a past client of this provider

    Our caregiver, Nancy, was wonderful. She was great with Mom.

    Cindy

    5

    October 26, 2018

    I am a past client of this provider

    Helped my best friend when she was in trouble. I was very satisfied with their service.

    Barbara

    5

    October 24, 2018

    I am a current client of this provider

    My caregiver, Maria, is wonderful. She's with me 5 days a week and I couldn't be more thankful.

    -Pedro

    5

    October 18, 2018

    I am a current client of this provider

    I have a better peace of mind now that I have more knowledge of my mother's daily routine with Home Instead Senior Care. You have gone the extra mile.

    Satisfied in Altamonte Springs

    5

    July 18, 2018

    I am a past client of this provider

    Home Instead were immediately available to us when we needed them the most and the care has been consistent, kind, and capable. What a life-saver they were when our lives suddenly turned up side down following my 100 - year old Mother's stroke. She is doing much better now...and so are we. We could sleep through the night knowing she was in excellent hands. In addition, the staff were able to make helpful suggestions for her care. We thank Home Instead for being there when we needed them the most. Satisfied in Altamonte Springs, FL

    KAB2

    5

    July 4, 2018

    Other

    We found the people involved with our original phone contact and in-home assessment to be very friendly, helpful, thorough and patient with our questions and their explanations and attention to detail. We found the services offered to be many and complete. We also love our in-home care-giver and the consistency of having the same one for each visit. Our helper is upbeat, friendly, willing to help in any way, etc. She provides companionship (plays games, shares stories) and helps with meals and dishes, however many more services are provided that we simply have no need for at this time, all for the same price. They are always on time. We have no complaints or issues with anything nor the ease of reaching the office to make changes to schedules and so forth. Very happy.

    GK

    5

    May 11, 2018

    I am a past client of this provider

    Caring & helpful service. Aide was wonderful. Couldn't have made it thru the last few weeks without her.

    Florida

    5

    May 4, 2018

    Other

    I would highly recommend Home Instead Senior Care. They provided once a week help for my mother-in-law for the past four years & we were extremely satisfied with everything.

    Julzology

    2

    April 26, 2018

    I am a past client of this provider

    Home Instead mostly provided excellent care for my mother who had lung cancer and was recovering from the effects of chemo. She really liked most of the care givers that came and looked forward to seeing them. Thank said, they did not adequately staff and when the regular care giver couldn’t be there sometimes they were hours late or never showed up at all. On one occasion (toward the end when she needed lots of help getting around) they were supposed to be there at 8:00 am to help her get up and they didn’t come until 10:00. She laid in bed for two hours until the arrived. Several other times they just never came. Luckily my brothers or I were near by so we could come over and help. We were going to change to a different provider we were not satisfied with their care.

    Provider Response

    Hello, Thank you so much for bringing this to my attention. I’m sorry your experience wasn’t what you had hoped for. Our CAREGivers are carefully screened, bonded and go through our exclusive multi-phase training. I am open to discuss your concern at any time. This is an opportunity for me to make improvements in my company. Please feel free to contact me. – Debra Foscolo - Owner

    G8rjazz

    5

    January 13, 2018

    I am a past client of this provider

    Great caregivers! Great staff! Highly recommend!

    Diane

    5

    January 4, 2018

    I am a past client of this provider

    Great service and genuine care givers. Always positive and patient. Management always called ahead to let me know if there was a change in schedule or a different care giver was going to be visiting my mom. So convenient to pay mom’s biweekly bill online through my bank. Such a comfort knowing Home Instead was there. Thank you!

    fwt

    5

    December 26, 2017

    I am a past client of this provider

    I have used this company on three different occasions for my Mother who is now 85. They truly care about their clients and it shows in there people. Would continue to use but mom needed to go into a memory care facility.

    Makingmemories

    5

    December 14, 2017

    Other

    The caregiver Home Instead provided for my mom did a great job interacting with her and meeting her needs. My mom needed someone to help her transition from the skilled nursing/rehab facility to her assisted living facility after hip surgery. The caregivers were very attentive and I wouldn't hesitate to use them again should a need arise.

    Auntie Carol

    4

    October 27, 2017

    I am a current client of this provider

    Although they are trying it seems difficult to find a consistent caregiver to come every week. We get different ones each time. They are all good but it means acquainting each new person with our specifics. We had hoped to develope a long term relationship with one or two.

    Maribel Garcia

    5

    October 17, 2017

    I am a current client of this provider

    This is a reliable company with great customer service and a great personnel. The care givers are really prepared and caring people.

    Frances

    5

    September 9, 2017

    I am a current client of this provider

    Fabulous all! Special thanks to Maria in the office!

    parcelas21

    5

    May 21, 2017

    I am a current client of this provider

    Continuous to provide excellent services since day one

    beau1009

    5

    May 19, 2017

    I am a past client of this provider

    The in-home and office staff members are very caring people. They provided me with great support in my time of need. I don't think you can go wrong with Home Instead..

    mlshepard

    5

    May 18, 2017

    I am a current client of this provider

    They have been very helpful and kind to work with me and my schedule. My 90 year old father looks forward to seeing his care taker.

    Anonymous077

    2

    April 20, 2017

    I am a past client of this provider

    I was a client of Home Instead for nearly 2 years. We had continual issues with staffing (turnover of caregivers, uncovered shifts, last minute staffing, poor customer service, etc..) and the management of this company does not seem to have their arms around the issues clients are experiencing. We had to tell the agency not to send numerous caregivers that were inattentive and only interested in being on their phones. I feel badly for people who don't get a chance to monitor what goes on with their loved ones, You cannot assume that, just because an agency is licensed, they are providing adequate care. Attempts to rectify issues through staffing, case management (high turnover and rarely ever saw) and even the owner of the company were unsuccessful. The only reason they have 2 stars from me is that we had a couple of really good caregivers (after much effort on our part) that we were sad to part ways with when we changed agencies.

    Provider Response

    Hello, Thank you so much for bringing this to my attention. I’m sorry your experience wasn’t what you had hoped for. Our CAREGivers are carefully screened, bonded and go through our exclusive multi-phase training. I am open to discuss your concern at any time. This is an opportunity for me to make improvements in my company. Please feel free to contact me. – Debra Foscolo - Owner

    Michelle228527

    5

    December 15, 2016

    I am a current client of this provider

    Excellent in every aspect from the caregivers, schedulers, financial and management.

    Carolyn366848

    4

    December 10, 2016

    I am a past client of this provider

    Venitta was conscientious in caring for Michael, my husband. She was responsible and trustworthy. We would recommend the services.

    Melanie376052

    5

    December 8, 2016

    I am a past client of this provider

    My 90 plus year old mother loves her caregiver, Pat. After recovering her strength, she does not require Home Instead service, but it is comforting to know the assistance is there for mother when she needs it again.

    BetsyinFL

    5

    December 8, 2016

    I am a past client of this provider

    This is the best agency we've worked with! Georgianna and Kathryn were the nicest, most considerate home health aids. They stuck with us right until the end, and did their best to keep my mother comfortable and happy. I don't know how they find such caring providers, but I would recommend this agency to anyone!

    Ernestine455736

    5

    November 29, 2016

    I am a past client of this provider

    They have very professional and caring staff. They delivered our loved one's last days to be unencumbered by his illness. Thank you.

    Susie B

    5

    November 10, 2016

    Other

    Absolutely the best agency we have ever had. Great updates and feedback from them! Our care assistant is Inga H. She is a jewel! My mom loves her! Her professionalism is what everyone looks for when choosing an agency. Inga's personal care along with concern for her client is amazing! She even sings to my mom while assisting my mom. My mom sings along with Inga! Needless to say my mom love her! Wow! Home Instead that is awesome!! You are the best! !

    Madame Christine

    5

    November 9, 2016

    I am a current client of this provider

    The two women who are companions for my mom, Marcia and Barbara, are fantastic. She really enjoys spending time with both of them.

    Douglas Cazey

    5

    September 29, 2016

    I am a current client of this provider

    The staff was very helpful and the companions seemed to be very interested in my mother’s well-being.

    Thomas Cavanagh

    5

    September 27, 2016

    I am a current client of this provider

    Everyone was very concerned that all needs were met. Lore was wonderful.

    Mychelles777

    5

    June 4, 2016

    I interviewed this provider

    Home Instead is an excellent provider for my elderly Father!

    Joanne b.

    5

    January 16, 2016

    I am a current client of this provider

    The caregiver provided is attentive to my 84 year old mothers needs. She is reliable, friendly, caring and respectful. We are very pleased with their professionalism.

    Val D.

    5

    December 16, 2015

    I am a current client of this provider

    My caregiver, Gail is very caring. Her every thought is for someone else. I call my other caregiver "Mary Sunshine" because she always makes me happy.

    Verna5

    5

    March 20, 2015

    I am a current client of this provider

    We have home help coming in right now from Home Instead, and it has been very good. They clean the house, help her bathe and dress, and fix her meals. We are very satisfied. They are very professional and punctual, and we have nothing but positive experiences.

    Lucia2

    4

    January 13, 2015

    I am a past client of this provider

    We started with Home Instead for my mother's care. We loved everything about them, and they are very good. We were very pleased with them but we wanted a service that would take my mother and her friends to different locations. Their company policy didn't allow them to do that. Their policy was to drive only the clients. What I think is great about them is they try to match the senior to a caregiver with similar interests. I especially liked that aspect. Beside the issue with driving rule, we would have stayed with them.

    pitypat

    5

    March 11, 2014

    I am a current client of this provider

    I have used this group for three years, they first were with both my parents and where great. they supported us through my mothers illness and death. They are still with my father and I know that I could not do this without their support. The care givers have been ready to do any thing ask of them and make sure my father is happy and healthy.

    jdrisc8272

    5

    September 5, 2013

    I am a current client of this provider

    i have been using home instead for my father and have been very impressed with both the caregivers and the office staff. they have been very professional and courteous in all my dealings with them. I would recommend them to anyone who is looking for help with elder care.

    Boxer

    5

    June 27, 2013

    I interviewed this provider

    I called approx 8 companies. they they sounded all about the same, except for this one. I work in healthcare and this is the only company that impressed me. Unfortunately my mother in law passed away before services were put into place. I was impressed enough to make sure to write a review.

    Kim5

    4

    July 24, 2012

    Other

    We use their service because my mom needs some assistance. And she's pleased with the people taking care of her.

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    Services and Amenities of Home Instead - Orlando, FL in Orlando, Florida

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Orlando, FL in Orlando, Florida

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Orlando, FL

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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