Home Instead Senior Care - Oklahoma City, OK

I am a current client of this provider

The wonderful Home Instead workers do all of the chores I am not physically able to do... cheerfully and well. They keep me home instead in an Independent Living facility instead of other facilities that I cannot afford. The helpers run errands, grocery shop, do the landry and some housekeeping. I highly recommend Home Instead and their outstanding employees.

I am a current client of this provider

I am currently working with Home Instead Senior Care and they are taking care of my father. I couldn't be happier with the service that we are receiving. The level of professionalism from their caregivers is outstanding. I know that my caregiver will take great care of my father. I would highly recommend Home Instead Senior Care to my friends and family.

I am a current client of this provider

My family has been a client of Home Instead for the last several years and we have had a very positive experience. The care providers have been very professional, courteous and sensitive to my mothers needs. I would certainly encourage friends and family to choose Home Instead when looking for a senior care provider.

I am a current client of this provider

I am very pleased with Home Instead Senior Care. The office staff is very friendly and responsive to my needs. I have been using them for two years now, and have not had any problems. The caregivers that come out to my home are very sweet and helpful. They accomplish everything I need done in a timely manner. I would recommend them to any of my friends or family.

I am a current client of this provider

I am currently using this company and am very happy with the services they provide. They are by far the best agency I have ever used.

I had a great experience with this company. Everyone I spoke to was very professional, caring and worked hard to help me with a very difficult situation. I would recommend talking to this company if you have a love one in need of care.

I am this provider

As an owner of Home Instead Senior Care for ten years I feel we have been wrongfully portrayed, but I respect the contributors right to express his opinion. We get many calls and notes of appreciation and praise. We will begin posting these comments on this site in order to reflect a more accurate picture of our service. These comments will be identified by initials and are available for review in our office. In addition, we will ask clients or their families to post their comments on this site when possible. I wish I could say we never disappointed a client or their family. That is certainly our goal. When we become aware of a problem we make every effort to rectify the situation. People do not expect us to be perfect. It is what we do after a problem has been discovered that is most important. In that arena I think we do an outstanding job. Home Instead Senior Care has served more than 1,600 clients over the last ten years. We have earned a reputation for exceptional service to the elderly and want to maintain and protect that reputation.

My loved one used this service

Repeatedly we tried to call the office to voice our concerns and no one would ever return our calls. Also my grandmother was never changed when we went to visit and I would have to do it. The caregiver knew she was soiled but did nothing. Their is no communication with the owners once you sign the contract. They are too busy schmoozing their way up the corporate ladder. Even after time and time again of finding my grandmother soiled nothing changed and they refused to return our calls.

I used this service

We had a bad experience with this agency. Caregivers were repeatedly late and did not know how to transfer the patient and repeatedly dropped her. We have a log from the fire department on how many times they made a trip to my mothers house to get her up off the floor. The office staff is rude and unproffesional. When we called the office with a concern or problem, instead of being treated respectfully or with kindness they acted defensive and mad. Two of the office workers actually yelled at us. The last weekend before we fired this company, items were taken from my mothers house. We filed a police report but know we can't prove it. The owner said "If you will look on the service agreement: "Client understands that Home Instead Senior Care is bonded and insured for employee theft, breakage, and dishonesty. All loses require a police report and are payable upon conviction." He fully knows how hard it is to get a conviction. One of the caregivers that same week-end actually left my mother alone to go get herself a hamburger. We do have proof of that. I couldn't responsibly recommend this agency to anyone. The owner is unaccessible and you can't get anywhere with the office staff. You can't run a reputable company and not be involved.