Home Instead - La Mesa, CA

Grami

Home Instead has had quality caregivers and they support their own staff. They go out of their way to make sure my mom is happy with the care she’s getting. A bonus my mom can be difficult and on occasion has liked the personality of a care giver and Home Instead was very professional in handling the situation, bottom line not all people are a great match so it can make it awkward but they handled it wonderfully and right now my mom has 3 different staff and looks forward to when there at her house it keeps her busy and gives her different people to talk too. I would recommend Home Instead to anyone that want quality care for a loved one. Deena Stevens

Carlee

Home Instead is very responsive to requests and does an excellent job matching caregivers to their clients. They take an interest in client needs and go above to insure client satisfaction.

catherine-ted

The is an incredibly responsive agency. They do their utmost to make sure their caregivers are a good "fit" for our needs. My husband, who has advanced Parkinson's, requires full assistance in his activities of daily living. The staff always arrives on time. As I retired social worker I know how difficult it is to find good caregivers. I would highly recommend Home Instead to other families who are doing their utmost to keep their loved ones at home.

PMW

This is the 3rd caregiving company we have worked with over the past year and is definitely the best. Mom has caregivers 4 hours twice a day to help with personal care, physical therapy, making meals, and ambulation. They seem to be an organized office with dedicated staff that cover specific critical areas (e.g., HR, staffing, billing, etc). There is a significant focus on education and training of caregivers for caregiving activities as well as medical knowledge for commonly encountered diseases of the elderly. They work hard to match caregivers to the medical and physical needs of the client as well as personality fit. When a new caregiver is assigned, they always shadow another caregiver so there is at least some introductory crossover. There have been very few issues but when they happen, they are addressed very quickly and compassionately.

Jfar007

I would hire them all the time but for me the cost is prohibitive. Its so much better than scrambling around trying to make sure the care situation is covered so I can work. I had a grant that covered 60 hours and I was really bummed when the hours were used up.

kstoddard

As a personal caregiver to my friend of the past 5 years, I suffered a personal injury that required Immediate help for my friend. home instead stepped in and didn’t miss a beat! Always punctual and Always cover a shift that we need covered Professional and never let us down home instead is amazing!

lcasa

Home Instead takes wonderful care of my parents Their caregivers are exceptional, compassionate and well trained. Office staff is prompt, responsive and so helpful. I have used other agencies over the past six years and Home Instead by far the best. I never hesitate to recommend them to anyone who asks. My parents are safely cared for and I’m so thankful to have found them!

mccaffery

homeinstead has been a lifesaver for me. I c an count on them not only being here on scheduled days they are willing to cover days that I might need extra help. My dad's reg caregiver is great she is not only professional she is also great w/ my dad. Without their willingness to work w/ my work schedule I don't know how I could continue working. from the owner, office staff, caregivers I have received excellence service

Marianne Montello

I am bed bound and have severe rheumatoid arthritis,so I require help with a bed bath as well as various other personal care. My care giver is fabulous and I look forward to his visits! He is reliable and almost always on time. If there is a delay in his arrival I always am notified in advance! I truly look forward to spending time with this friendly and caring individual and highly recommend him to anyone seeking a care giver.

Pamela J.

I had a stroke about 17 years ago. It did enough damage to leave me semi-paralyzed. It affected my brain and left me with my left arm unable to move permanently. It was a scary time of my life and thoughts of how I was going to manage my life and try to live as 'normal' as possible seemed almost impossible. Fortunately, someone suggested Home Instead as an option to help me with what people take for granted everyday. They have given me a major part of my life back. My current care-giver is wonderful, professional, and completely understanding and attentive to my needs. Steve and Leslie (owners) have always been there and without them, I don't know what my life would look like-not the same for sure. I have been with them almost from the beginning of my disability. I am extremely indebted. Thank you Home Instead!

Sandra DE.

The staff chosen to care for our parents are hand picked by the Owner after a thorough interview with us. Not only do they have the skills we are in need of, they also are a good fit for us personally. The team at Home Instead are professional and reliable!

Adrienne S.

The caregivers that are sent are very well trained and consistently great. The staff at the office are friendly and very competent. They understand and handle insurance requirements. Schedule adjustments and other questions or needs are handled promptly. I have nothing but good things to say about the company.

Paul V

When my mother's needs exceeded the care that my wife and I could provide, I utilized Home Instead Senior Care - La Mesa to help us. What a blessing they were. They helped us in so many ways to make mom comfortable. The staff was completely reliable, friendly and skilled. I have since recommended them to help a friend with the care of his parents and he had the same experience. I highly recommend them.

Elizabeth Anderson

This was a life saver for me and for my daughter. The services provided was excellent food preparation and cleaning. Service at all times to let me remain in my home and go on with all normal living while watching out for all dangers to me. Very very good.

F. Harris

The woman in the office has always helped me every time I had to reschedule my caregiver. I have always felt important when I contact the office.

Vernalle

We hired Home Instead Senior Care because they seemed like they're very interested, it was a small group -- like a mom and pop organization -- and the money aspect as well. They're very caring, and they seemed to love my father. It's not just some formal thing they do. They tend to spoil him. We've been using them for about a year now. Their work ethics are excellent, and I have no problem with scheduling and billing. We haven't had any trouble with them at all.

Pamela36

We receive home care services from Home Instead. We have been using their La Mesa branch for about 14 years now. They have been friendly and extremely accommodating. The people from this branch are very nice and professional.

John113198950

I would say that Home Instead provides a wonderful caregiver. I have been associated with this agency for 10 years now. You guys are the best and the greatest!

James113088950

Home Instead helps my wife Betty with her daily routine. The service this agency provides has been reliable. The caregiver has a helpful attitude too. We are happy with the service.

Norma20

I am currently using Home Instead. So far, the caregivers have been very interested and concerned. They are also very polite and friendly. Excellent job Home Instead!

Mary Jo Rudolph

Caregivers are so helpful don't know how I could stay home if I didn't have Home Instead.

Dick Mallow

Pleased and happy with caregiver; couldn't get along without her.

Vince Landis

Billing is accurate and understandable. Any dissatisfaction with a caregiver she is replaced (rare but much appreciated). Qualified, prompt, and caring.

Carol99539950

Yolanda and Kriste are so awesome and helpful in every way. God bless you all at Home Instead.

Paula32

We are very happy with out caregiver and your company's services.

Madge2

Have been so happy with the services that I receive from Home Instead for 9 yrs. now.

Ms Buggs

Home Instead is really great! Telephone greetings are always a joy. Caregivers are good.

Odessah

Very happy to have the help from Home Instead. They have a group of wonderful people.

Dorothea1

I am extremely happy and satisfied with the services I have received.

Jacqueline11

Caregivers from Home Instead have very comfortable attitudes. They are always pleasant to have aroiund.