Home Instead Senior Care - Clearwater, FL

We LOVE Home Instead Senior Care!! My Mom's life long friend who is 93 years old was coming home from the hospital. I could not be there to help her but I made one phone call and Home Instead arranged EVERYTHING!!! They brought her home, made sure she was comfortable, went grocery shopping, arranged to have a bedside commode delivered that we didnt realize until she got home that she would need. They matched up the perfect caregiver for her and she comes by twice a day. Once in the morning to get her up, make her breakfast, leave a sandwich she can just grab for later, be there to stand by while she showers. Then, she comes back in the evening to make her dinner and assist in getting her ready for bed. That way she still has her independence but gives us piece of mind that she is eating, taking her meds, being safe. You have a fabulous company and I cant thank you enough for the piece of mind you have provided us!!

I am a past client of this provider

This company is not very nice and they were charging excessive rates to bring my father to the store. I needed someone to help my father when he could not drive to the store anymore. I work full time and have 3 kids, so I cannot always break away to take him to the shopping during the week when he likes to go. The staff was very rude and unpleasant in the office when I called. The people that came out seemed to be ok, but I would not recommend this company due to the abrasive personnel & high pricing. My father said they always seemed to be in a rush and they really only seemed to be interested in taking my checks. It was not very hard to drive him to the store and I thought since this was what we hired them to do, it would not be too difficult. They would show up late and then some days not at all. This was rude to say the least and I am glad that my Father is better now. He takes a cab or public transportation if he needs to go somewhere when I am unable to take him or his friends and other family are busy.

Provider Response

As the owner of the Home Instead Senior Care Office in Clearwater, I am disappointed to hear about your experience. In the sincere effort to provide the best service to our clients, we conduct thorough background checks and provide ongoing training for all CAREGivers. Home Instead Senior Care also works to match clients to CAREGivers to insure compatibility. We regularly conduct quality assurance visits and encourage open communication with our clients and their families. While we successfully serve hundreds of local families in the area, I am sorry your experience wasn’t positive.

-Julie Krol

I am a current client of this provider

Three years ago my mother had a stroke. Although she recovered fully, I was not comfortable with the idea of her being alone, I live an hour away and was not able to provide her with the attention that she needed. I contacted Home Instead Senior Care and was able to meet with a representative the day after my call. After our meeting I felt such a sense of relief! For 3 years my mother has enjoyed the company of wonderful, generous caregivers. They have been a lifesaver for both my mother and myself.The office staff has always been helpful and insightful as to my mother's care. I would 100% recommend this company to anyone who is needing help with an elderly loved one, it was one of the smartest phone calls I have ever made.

I am a current client of this provider

Finding Home Instead Senior Care for my mother has been a blessing. My mother is a registered nurse and was skeptical about any person coming in her home to assist her when she was diagnosed with cancer. From the initial phone call she and I both felt very comfortable with the people that helped us. The compassion was amazing and the caregivers truly went above and beyond to always help us. There was no task that we asked for assistance with that was not accomplished. I would recommend this service to anyone looking for assistance with a loved one, or themselves. The thing I loved the most is that we could completely customize the hours we needed. Some weeks we needed help with transportation to appointments, grocery shopping, and other weeks after chemotherapy we needed help with basic hygiene. The service is AMAZING!